insight for executives on the move
october 2024
PUBLISHER: Urs Honegger
EDITOR: Bruce Dennill
SENIOR SUB-EDITOR: Claire Rencken
SUB-EDITOR: Gina Hartoog
OPERATIONS AND PRODUCTION MANAGER: Paul Kotze
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DESIGNER: Perpetua Chigumira
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ISSN 1025-2657
Skyways magazine is published monthly and distributed via Airlink. All rights reserved. Reproduction of this magazine in whole or in part is prohibited without prior written permission of Panorama Media Corp (Pty) Ltd. Copyright © 1994-2024 Panorama Media Corp (Pty) Ltd. The views expressed in Skyways magazine are not necessarily those of Panorama Media Corp or Airlink, and the acceptance and publication of editorial and advertising material in Skyways magazine does not imply any endorsement or warranty in respect of goods or services therein described, whether by Skyways magazine or the publishers. Skyways magazine will not be held responsible for the safe return of unsolicited editorial contributions. The Editor reserves the right to edit material submitted and in appropriate cases to translate into another language. Skyways magazine reserves the right to reject any advertising or editorial material, which may not suit the standard of the publication, without reason given. Editorial material accepted for publication in Skyways becomes the property of Panorama Media Corp. Executive Briefs, Corporate Briefs, and Knowledge Profiles™ are solicited and paid for advertorial features in this magazine. Skyways magazine is published by Panorama Media Corp on behalf of Airlink.
We recently celebrated a major milestone for Airlink with Qatar Airways acquiring a 25% equity stake in our airline.
Qatar Airways is a highly respected airline business. It was established in 1993, a year after Airlink, and is widely celebrated for its achievements. It has built a formidable global network and continually raises the bar with its service and product offerings, all of which have made it a revered brand. Qatar Airways has also been a strong commercial partner to Airlink and, with its investment, we are deepening the relationship.
In addition to being a vote of confidence in Airlink, the investment is also an endorsement of the premier-quality service, variety of choice, and convenience we deliver to you.
At a broader level, Qatar Airways is echoing our faith in the people, businesses, communities, markets, and economies Airlink currently serves, and those we plan to add to our network in the future.
Qatar Airways’ shareholding will not affect Airlink’s independence, its alliance agnosticism, or its strategy. Most importantly, it does not alter our commitment to the 35 precious and mutually beneficial partnerships Airlink has nurtured since 2020 with many of the world’s best-known airlines. We will continue to work closely with them to find additional ways to enhance our joint offerings to you.
Although everything remains business as usual at Airlink, as customers, you will soon see the manifestations of Qatar Airways’ investment, as we expect they will alter Airlink’s growth trajectory.
Thank you for choosing to fly with Airlink and, if you are a regular customer, thank you for your loyalty. If you have not yet joined the 150,000 regular Airlink travellers who have joined our Skybucks frequent flyer programme since it was launched in March 2023, now would be a good time to sign up. It costs nothing and the rewards and redemption processes are simple and straightforward, with no hidden strings attached.
We look forward to welcoming you onboard more Airlink flights soon. Safe travels and best wishes.
Rodger Foster
Airlink CEO and Managing Director
The first injection-moulded polymer bicycle frame designed for advanced bikes was recently unveiled, marking a major milestone in sustainable mobility. The frame is a collaboration between polymer developers Igus and German e-bike manufacturer Advanced Bikes to create a bicycle frame made entirely of recyclable plastic material using injection moulding technology.
E-bikes are becoming increasingly popular, driven by increased environmental awareness. Traditional bicycle frames, predominantly made from steel, aluminium, or carbon fibre, are produced through energy-intensive processes and often end up in landfills. The new sustainable composite plastic bicycle frame will be used on the new Reco Urban trekking e-bike from Advanced Bikes.
The new frame boasts impressive strength, rigidity, and lightweight properties, thanks to a composite material made from high-performance plastics and carbon fibres. A multi-part injection moulding tool was used to create the complex geometry of the bicycle frame, resulting in a 3.3kg lightweight, single-piece product that is corrosion-resistant, durable, and free from weld seams.
Source: igus.co.za
Like his father and grandfather before him, Phool dev Shahni once made a living by diving to the bottom of 2.4m-deep muddy ponds. While down in those murky depths, he was harvesting the seeds of a type of water lily called Euryale ferox. Known as makhanas, fox nuts, or lotus seeds, they are prized for their nutritional value, being high in B vitamins, protein, and fibre, with some touting them as a superfood.
Often eaten as a snack, makhanas are also used in various dishes, including the milk pudding kheer, as well as being ground into flour. The leaves of the lily plant are large and circular and sit on the top of the pond. But the seeds form in pods under the water, and collecting them used to be an exhausting process.
In recent years, farmers have changed the cultivation process. The plants are now often grown in fields, in much shallower water. Dr. Manoj Kumar is one of those behind the change in makhana cultivation. About 10 years ago, he realised it would be difficult to expand its cultivation in deep ponds. Now Senior Scientist at the National Research Centre for Makhana (NRCM), he helped to develop the cultivation of lilies in fields of shallow water.
Over the last four or five years, that technique has been taking off. “With our innovations, growing fox nuts is now as easy as any crop grown on land. The water only needs to be a foot deep. The workers don’t have to work for hours in deep water,” he explains.
Source: bbc.com
Couples having a row should take a five-second break to stop them from reaching boiling point, according to a study. Taking a pause during an argument can act as a firebreak that prevents rows from escalating, defuses disagreements, and could save the need for costly counselling.
Psychologists at the University of St Andrews conducted experiments with 81 couples and published their findings in Nature journal. Just five seconds was equally effective as longer enforced breaks, according to Annah McCurry, a PhD candidate at the university’s school of psychology and neuroscience.
“It sounds obvious, but this is the first time anyone has experimentally demonstrated a reduction in aggression following enforced breaks. Forcing couples to have a five-second break was just as effective as a 10- or 15-second break, which shows that even the briefest of pauses can help defuse an argument,” said McCurry, who led the experiments with her supervisors Dr. Robert May and Prof. David Donaldson.
Source: theguardian.com
Airlink recently increased the frequency of its direct Durban to Harare service to daily departures, operating with modern 44-seat Embraer E140 Regional Jets. Then, to better accommodate connecting passengers, flights to and from East London have been rescheduled.
And, as of 1 August 2024, Airlink’s Johannesburg to Dar es Salaam flights on Tuesdays and Thursdays will now depart one hour later in both directions. In addition, Airlink will add an additional weekly flight from Johannesburg to Dar es Salaam on Saturdays starting on 21 September 2024.
All Dar es Salaam flights will operate using Airlink’s modern 98-seat Embraer E190 E-Jet, offering both Business and Economy Class cabins. Airlink has also increased its flight frequencies between Johannesburg and Richards Bay in northern KZN using its modern 74-seat Embraer E170 E-Jet.
Source: flyairlink.com
Fleetwood Town International Football Academy (FTIFA) is unique, being the only residential soccer academy in southern Africa that is part of an international group of clubs – Fleetwood Town in England, Waterford FC in Ireland, and Fleetwood United in Dubai.
The club’s newly renovated home includes a five-a-side field, accommodation, gym, canteen, classrooms, offices, and an auditorium. It’s also co-owned by the Hout Bay United Football Community Trust, an NPO which runs one of the largest clubs in the Western Cape, with men’s and women’s football from age six to semi-professional (Sasol League and Motsepe League).
Since opening in May 2023, FTIFA Cape Town has had over 45 players from 11 African countries living there, as well as one Canadian, one Antiguan, and one German player. In keeping with its international status, the academy also employs top European coaches to head up the programme – as well as drawing on the resources of the other clubs in the group.
Three programmes are offered: Soccer and School (for high schoolers who live at the facility and do online schooling along with their training), ProX (short-term training and assessments for 18-23 year olds), and a Gap Year study and football programme in collaboration with Physical IQ.
Source: ftifa.global/pathways
Scientists are hoping to find out more about what leads destructive hurricanes to grow in intensity over such a short period of time. The US National Oceanic and Atmospheric Administration has partnered with Saildrone, a data company that manufactures seafaring drones, to deploy instruments capable of weathering the high winds and waves of developing hurricanes.
These saildrones are packed with sensors to collect data about the oceanic and atmospheric conditions, which is then relayed to the government agency whose scientists will analyse the data. A saildrone is a “wind-propelled vehicle that looks a lot like a sailboat,” says Julia Paxton, director of mission management at Saildrone.
The drones – which come in a variety of sizes, either 7m, 10m, or 20m long – combine wind propulsion with solar-powered meteorological and oceanographic sensors that allow scientists to measure the track (or path) a hurricane is taking, along with changes in its intensity over time.
Source: bbc.com
The idea that a father’s alcohol consumption before conception could have an impact on the offspring may seem far-fetched. But recent population studies have found that babies whose fathers drank are at a higher risk for various poor health outcomes.
One 2021 observational study of more than half a million couples in China, for example, found that the risk of birth defects – including cleft palate, congenital heart disease, and digestive tract anomalies – was higher if the father drank before conception, even when the mother did not drink.
Another population study from China compared 5,000 children with congenital heart defects to 5,000 without. Again, while the overall risk remained relatively low, it found that babies were nearly three times more likely to have a congenital heart defect if their father drank – defined as having more than 50ml of alcohol per day in the three months before pregnancy – than if he didn’t.
Source: bbc.com
Archaeologists have been left stunned after finding an ancient mummy that has been perfectly preserved for thousands of years in Italy. The team made the “unprecedented” find after unsealing the 2,000-year-old sarcophagus in the historic “Tomb of Cerberus” in Naples.
The remains had been preserved by plant-based creams that were applied on the bodies prior to being sealed in the chamber – supplying new and detailed evidence that reveals how Ancient Rome embalmed its dead. One of the bodies was found covered in a shroud, surrounded by grave goods.
The team unwrapped the body and found the individual perfectly preserved. The particular care given to the deceased and the chronology of the objects found suggested that he may have been the founder of the family for whom the mausoleum was built.
Blue crane
Nearly 900 bird species can be found in South Africa. Because of this plethora of options to choose from, I wonder how difficult it was for officials to decide that the blue crane would be its national bird. It is also known as a paradise crane, which definitely describes some of the rural areas of the country where it lives: paradise.
Though it is not a rarely seen bird, getting close to one to take a picture in its natural environment can be tough. I managed to capture this one near Wakkerstroom in Mpumalanga, another must-visit destination for serious bird watchers.
Nearest Airlink airport: Richards Bay
Source: sacrp.org
Text and photography: Dr Bob Graham
Animal inhabitants act out entertaining natural dramas in beautiful game reserve
“Get your cameras ready,” head guide Roelof Wiesner says. “You never know what’s up ahead.” Fresh on the trail of a leopard track, we follow the footprints along the sandy, snaking game path just before the ascent leading into the Kondoa mountain range, where it veers off into an overgrown area.
The signs are there, with the previous night’s game drive yielding two sets of spoor – one large, possibly that of a male, and one smaller imprint, probably belonging to a female. Fellow guests Theresa, Adele, Biénne, and Elise are helping to scan the area. For some, it would be the first time seeing a leopard on safari, making it that much more remarkable. “This leopard is really taunting us,” Wiesner sighs. Being his favourite animal to encounter in the wild, he glances over to tracker Elroy ‘Klippers’ Pietersen in the hope that his eagle eyes might notice the white tip of a tail. Pietersen shrugs his shoulders – today is not the day that the leopard wants to be found.
Tall tales
A giraffe lets out a belligerent snort. Glaring at the culprit who has served as motivation for his gallop across the plains, he looks rather unimpressed. Having been chased by a lion is not how he imagined his day would start. Engaging in full stalk mode, the lioness stops and flattens herself to such an extent that from where we are safely parked at a distance, she looks like a stone. Camouflaged next to a shrub, she has been seen, but that does not deter her from breaking into a run.
This opportunistic sub-adult lioness from the River Pride lacks the expertise to bring down the striking 3m-tall giraffe. One kick could send her flying or give her a serious injury, even killing her. Lions may have the benefit of speed – they can manage up to 80km/h, whereas giraffes lag behind at 55km/h. But it seems as though giraffes might have the upper hand – their height advantage and inquisitive nature increase their chances of not becoming breakfast, lunch, and dinner.
There’s another giraffe that has witnessed this spectacle. Apparently unafraid, he attempts to walk past the lion. She doesn’t realise that she has been spotted again and attempts another takedown, also unsuccessful.
Well spotted
It’s another glorious day in the Karoo. With views over the Sneeuberg mountains, the stylish Karoo Lodge Family Suite is home for the next three nights. Reimagined in 2023, the suites were rebuilt and refurbished to add a touch of glamour and introduce larger spaces for guests who prefer to slow things down. A lounge area divides the two stunning bedrooms, with a favourite space being the outside veranda, where it’s not uncommon to see wildlife appearing on the plains.
Wiesner is heading into the southerly part of the reserve on our afternoon game drive, where the topography is vastly different from the rest of the landscape. The prospect of tracking wild cheetahs has everyone excited, and as one of Samara’s most successful conservation stories, it’s an essential part of a stay here. Naledi and her four cubs are a force of nature. “This is her second litter of cubs,” Wiesner tells us. “She is an incredible mother. When her sister died, she took in her cubs and raised them. Her relaxed disposition allows us to spend time with her at a respectful distance, and her cubs have learnt that they too can remain calm when we approach on foot.”
Pietersen points the telemetry aerial in the direction where he thinks she might be. No sound from the control device. Wiesner drives a bit further, and Pietersen tries again. A faint beep. Pointing the telemetry in a region where she had been seen earlier in the day, two beeps are clearly audible. Pietersen exits his tracker seat to try and locate her. Suddenly, he waves to us, indicating for us to walk to where he is patiently waiting. It’s a good 700m away, but setting eyes on this exquisite family makes for a once-in-a-lifetime experience. The cubs are playing under a tree.
Naledi is out in the open, and when one of the cubs approaches, she playfully rolls onto her back, a tell-tale indication that she is not threatened by our presence.
Developing legacy
Sarah Tompkins, co-founder of Samara, joins us for a bush dinner on our last night. Her passion for the place is undoubtedly why it has been and continues to be a great success story. “I saw a patch of land up for sale, so my husband Mark and I drove to see what it comprised. When we first set foot here, our friends thought we were crazy to tackle a project that seemed insurmountable.”
Some 27 years on, the future is looking bright for Samara. With three lodges completely off the grid and the expansion of the reserve incorporating an additional 4,000ha, more species will find a home in this breathtaking part of the Karoo.
Text and photography | Heléne Ramackers
For more information or to book a stay, visit samara.co.za.
How to get there
Airlink connects Johannesburg, Durban and Cape Town with Gqeberha.
Nosy Komba guesthouse is a wonderful base from which to explore the island
Getting to Nosy Komba involves transferring from Hell-Ville, the capital of Nosy Be, which is named after a colonial administrator. It’s a short boat ride from the port across the channel to the beach in front of Ampangarina, the largest village on Nosy Komba.
Drop-off on said beach is easy enough – a bit of calf-deep wading if the tide is out or right on the doorstep of your guesthouse if you arrive with the high tide. Stout concrete stairs lead up to the accommodation at 293 On Komba, suggesting a solid, practical approach to hospitality, but almost immediately, there are signs of owner Marcine Cooper’s personality and creativity – sculptures, snatches of vibrant colour, crafted wooden furniture, and more, all of which establish an intimate, welcoming landscape.
The centrepiece is a small infinity pool that overlooks the beach, offering freshwater coolness if you’re not in the mood to tangle with the waves and the occasional pirogue or passing motorboat. It also functions as a social space for guests. The place has a family atmosphere – not in the sense that there are kids running around everywhere but in the philosophy with which it is run. A single large table welcomes all guests – and Cooper – for meals made in the adjacent kitchen. Morning coffee and afternoon tea are taken in an outdoor lounge area, encouraging interaction with new friends and the swapping of ideas of things to do and recollections of the day just past.
Coffee on the terrace (it’s served at the same time every day; get it while it’s hot) is a gentle way to start the day, sitting above the beach, watching the village wake up and the island’s kids heading to school, and establishing the mood of the sea if you want to head down for a swim or go on an excursion. Breakfast is served at another communal table in the garden, with fruit, granola, and yoghurt, and beautifully presented egg dishes of various descriptions. That meal ends with an alert from the gardener – a gorgeous chameleon in one of the bushes alongside one of the rooms – before the guests split up for their individual itineraries. For some, that involves something energetic like a walk or a swim, while for others, the daybeds in the shade are as far as they want to go.
Cooper is the easy-going common thread to all activities at 293, confident and brusquely kind, settling newcomers into rooms that are unassuming relative to the five-star private villas of some of the private island resorts in the region, but which are very comfortable and thoughtfully put together. Small details make a big difference, most notably the small pink fan inside the mosquito net over the four-poster bed, which provides blessed coolness in which to sleep and air movement strong enough to dispel even the most robust mosquito.
A playlist played discreetly in the background during the delicious three-course dinners each night reveals a taste for classic rock – from Led Zeppelin to Joe Cocker by way of Tina Turner and Procul Harum – a tremendously pleasing alternative to general restaurant muzak. Cocktails are similarly robust, arriving in 500ml glasses rather than the dainty little thimbles of so many trendy clubs.
Trade trundle
Walking through Ampangarina sees shacks and small business establishments side by side, lining narrow walkways. You can buy everything from tomatoes to hand-embroidered tablecloths, cowrie-bedecked jewellery, and carved wooden ornaments, all beautiful, but perhaps with a too-large contingent of shopkeepers offering similar wares. The beautiful needlework products – seen in runners, place settings, tea tray cloths, and more hung on strings along the sides of and between buildings – give the village a colourful flamboyance that makes for dramatic photographs and memories.
There are a number of options for grabbing a meal while you’re out, some informal and others more decorous; some along the beach and others, clean and brightly decorated, in the midst of the more densely built-up areas. As well as checking out the menu, you can explore this scene based on price and who speaks English, as if you can’t understand what you’re ordering, you could be in for a far more interesting ride than you’d expected.
If you get lost while exploring, simply head downhill. Nosy Komba is a huge, inverted bowl and, with 293 On Komba reached directly from the beach, you can walk along the sand until you get back to your bed for the night.
Primate protection
The Black Lemur Sanctuary (or Lemur Park, depending on how formal whoever you’re speaking to is feeling) is perhaps Nosy Komba’s most popular tourist attraction, so getting in early, before the worst of the sun and the crowds – the latter arrive in throbbing boatloads and take up space physically, socially, and culturally – is a good idea. In the park, you’ll want to avoid the manic energy of the mobs enticing the cute furry creatures with bananas, so that they can film and upload their content to TikTok. Fortunately, there are enough quiet corners to do so, with the lemurs there seeming much gentler and more reserved, though still with an eye out for possible leftover snacks.
There’s space to mellow out after your expedition back at 293, with the aforementioned daybeds being a brilliant work-life balance aid. There is also the option – very reasonably priced – of a massage in one of the guesthouse’s upper rooms. The therapist likes to use a lot of oil (lemongrass, by the aroma of it), so you soon feel as slippery as a mackerel in a soap bubble but, given that all you need to do is lie there and feel great, it’s a good trade-off.
Text and photography | Bruce Dennill
For more information or to book a stay, go to 293onkomba.com or madagascat.co.za.
How to get there
Airlink connects you from Johannesburg to Nosy Be.
Botswana getaway includes a wide range of attractions for visitors of all ages
The Chobe River allows southern African travellers to indulge their wanderlust and explore the region while reconnecting under starry skies and across generations.
Far from light pollution and overlooking the Chobe National Park on one side, the remote Chobe River is exceptional for astro tourism, allowing travellers to easily chart the crystal-clear southern constellations. Travellers can go back to simpler pleasures like laughter, new friends, and golden sunsets while they disconnect from digital noise and soak up nature’s remedies – vitamin D, clean air, wholesome food, and rest.
A combination of social and economic conditions such as the rising costs of living, flexible working, climate change, and a desire to travel more sustainably has led to much debate around seasonality. Is it still a thing? One thing that’s for sure is that shoulder season (the period of time between a destination’s peak travel season and its off-season) travel continues to be on the rise globally. On the Chobe River, seasonality is becoming less of a concern. Although some may think the high dry season is the best time to enjoy a southern African river safari, that’s not the only or best time to visit. There is a reason to visit in every season.
Prolific summer migrants boost bird numbers from September through March, making this season incredible for birdwatchers. From April to October, traditionally the high season, animals congregate near the water for unforgettable sightings. The lush green season is also indescribably special, notably for sightings of baby animals.
Quiet quality
In a constantly noisy world, silence and solitude nourish the soul. It’s little wonder that silent travel is the buzzword everyone’s whispering about. Condé Nast Traveller puts it like this: “Offering a chance to restore and reset, silent travel represents a more mindful kind of trip, one that doesn’t leave you needing a holiday to recover from your holiday.”
Replace traffic noise with the sound of elephants bathing and splashing water as they swim across the river. Trade your morning alarm for that of nature: birds chirping across the skies. There are no silent retreat rooms and there won’t be complete silence, but you’ll find the peace and quiet you’re really looking for – the sounds of laughter, ice clinking in glasses, wild roars and splashes – and a sense of being one with nature.
The Chobe River’s gentle activities in secure settings allow whole families to connect over relaxed days on the water, game watching, birdwatching, and more – all from comfortable boats, without any roughing it in dusty vehicles.
Text | Kate Powell
Photography | xamnesiacx84
Kate Powell is General Manager of Sales and Marketing at Zambezi Queen Collection. For more information, go to zqcollection.com.
How to get there
Airlink connects visitors from Johannesburg to Kasane.
Coastal route offers lesser-known attractions alongside established tourist favourites
From Mossel Bay to Plettenberg Bay, the Garden Route is one of South Africa’s premier tourism destinations, attracting visitors who flock here for the pristine beaches, majestic mountains, and charming towns. But if you’ve been there and done that – shopped at Knysna Waterfront, eaten fish and chips at Plett’s Lookout Beach, and explored the recesses of Cango Caves – you may be wondering what else the route has to offer.
Oudtshoorn
Perhaps because it’s not on the coast, Oudtshoorn is often overlooked by visitors to the Garden Route – and wrongly so. While the main attraction here is the deep limestone Cango Caves, one of the Seven Wonders of Southern Africa, ostrich farms are also a dime a dozen here. Check out the Safari Ostrich Farm, where you can see the ostriches on a tractor ride through their enclosures, holding on to a bucket of feed as their snaking necks bend and stretch around you to get a taste. You’ll also get to see a flock of baby ostriches at the ‘nursery,’ where two brave parents are in charge of looking after everyone else’s brood.
About 45km outside of the town, another destination worth visiting off the beaten track is Wildehondekloof. Here, on a hunting farm turned private nature reserve, you can enjoy an escape in the untouched beauty of nature. Far removed from the hustle and bustle of mainstream tourism, Wildehondekloof is a haven for those seeking an authentic and undisturbed retreat. Explore as you hike through rugged terrain, play in streams, or encounter indigenous wildlife on a guided game drive. Or relish the solitude at the pool or over a glass of wine served up with delicious local cuisine.
Touw and Kaaimans Rivers
You may notice the Touw and Kaaimans Rivers as you drive from George to Wilderness along the N2. Both rivers are a treasure trove of natural wonders, including hidden waterfalls. The lush vegetation along the banks of the rivers also provides a habitat for various bird species, including the Knysna turaco. One of the best ways to explore the Touw River is by renting single or two-man canoes for an hour, half a day, or a full day, with multiple routes to explore, including a few that combine canoeing and hiking. Life jackets, paddles, and a bucket are supplied, so all you need to do is arrive and enjoy your time on the river.
Venture just past the town of Wilderness and you’ll find possibly the quirkiest accommodation the Garden Route has to offer, Treedom Villas and Vardos. Lovingly hand-built by the husband-and-wife team of Debbie and Marc with the help of some talented local artisans, the property here is home to two Romany wagons as well as a beautiful treehouse.
Storms River Mouth
Part of the Tsitsikamma National Park, the Storms River Mouth campsite is one of the most picturesque in the country. Pitch your tent within spraying distance of crashing waves and catch the exquisite sunsets. Be sure to explore the suspension bridge over the Storms River and enjoy the rugged scenery while the small beach alongside the river provides a perfect playground. The Cattle Baron restaurant offers panoramic views of the ocean, with dolphin and whale watching possible right from your table.
Knysna Lagoon
Explore the Knysna Lagoon with the Ocean Sailing Academy. Their longer trips go out through the Knysna Heads, with skilled navigators finding a way through these turbulent waters under full sail. After whale and dolphin spotting, you return to a hidden bay within the Featherbed Nature Reserve for some swimming and snacks.
St James of Knysna, located on its own peninsula, has a sprawling mass of manicured lawns and koi ponds, with all bookings including a trip on the property’s pontoon barge.
Seven Passes Route
The Seven Passes route is a scenic drive that provides a novel alternative to the N2. Part gravel and part tar, the road takes you through seven distinct mountain passes, covering a variety of terrains, including lush forests, winding rivers, and majestic mountain ranges. The route starts at George and winds over Kaaimans River Pass, Silwer River Pass, Touw River Pass, Hoogekraal Pass, Karatara Pass, Homtini Pass, and Phantom Pass to end in Knysna. Each pass has its charms and challenges, making the drive an exciting adventure. It’s also a journey through history, showcasing engineering feats of the past and natural wonders of the present.
One particular stop worth making is at the Millwood goldfields, once a hub of feverish activity during the gold rush era. Explore remnants of the mining infrastructure, such as the old shafts, tunnels, and machinery.
Keurbooms River
One of the distinctive features of the Keurbooms River is its meandering course through lush indigenous forests and fynbos-covered hills. Flanked by dense vegetation, it is a pristine environment largely untouched by mainstream tourism. The local yacht club allows you to rent small boats to immerse yourself in nature, interrupted only by the calls of exotic birds and the rustling of leaves.
It’s also an ideal destination for kayaking or canoeing enthusiasts, with hardly any current.
Noetzie Beach
This beach off the beaten track is well worth a visit. Enjoy the beautiful sands and shore with few other visitors, watching the waves with fairytale-like castles as a backdrop. These castles were built in the 1930s by Herbert Stephen Henderson, a wealthy timber merchant. The story goes that he was building a family beach home out of stone when a friend said to him, “All you need to do is add a few turrets, and you’ll have a castle.” Just be careful if you decide to take a dip in the sea, as the rip tides can be quite strong.
Victoria Bay
Another smaller and less crowded beach is Victoria Bay – a favourite for surfers and those seeking a quieter beach experience. The main stretch of ‘town’ revolves around a tiny bay, known for its impressive waves, a small beach, a comfortable grassy area, and a boardwalk of quaint family homes. The surf here is not for beginners but, if you know what you’re doing, the unique location allows you to jump in from the rocks after a short walk, taking all the hard work out of paddling out. If you’re not a surfer, Victoria Bay is still worth the stop to enjoy an ice cream on the boardwalk while watching the action on the water, taking a dip in the beautiful tidal pool, or enjoying a relaxing picnic on the grassy area.
Gericke’s Point
A relatively unknown spot in Sedgefield, Gericke’s Point is a fabulous beach for scenic walks, with plenty of interesting rock and sand formations and life-rich tidal pools to explore. The moonlight meanders offer you the chance to explore the beach by torchlight, where you’ll see the rock pools come alive with all manner of aquatic creatures.
Directly above Gericke’s Point sits the relatively new Simbavati Fynbos on Sea property. The sprawling 600ha estate is home to eland, bushbuck, and zebra that you can view on a game drive or guided walk.
Text | Janine Avery
Photography | Shutterstock
For more information, go to garden-route-info.co.za.
A new study suggests that cycles of a fasting-mimicking diet can reduce health risks and signs of immune system ageing.
Move over intermittent fasting, Atkins, Dukan, keto, paleo, Mediterranean, and all the rest: there’s a new diet on the scene to make you healthier and keep you young.
At least, that’s according to a new study led by the University of South Carolina Leonard Davis School of Gerontology and published in the journal Nature Communications. It suggests that cycles of a fasting-mimicking diet (FMD) can lower risk factors for disease and reduce biological age in humans.
Developed by Prof Valter Longo and his team, the FMD involves a five-day diet high in unsaturated fats and low in overall calories, protein, and carbohydrates. Mimicking the effects of a water-only fast, it provides necessary nutrients while making fasting more manageable.
Researchers studied two groups of men and women aged 18-70, who underwent three to four monthly cycles of the FMD. The participants followed the diet for five days and resumed their normal diet for 25 days. During the fasting period, they could consume specified portions of plant-based soups, energy bars and drinks, and tea. They were also given a supplement to ensure they didn’t miss out on important vitamins, minerals, and essential fatty acids.
The results appear to be promising. Blood samples taken from the participants showed reduced diabetes risk factors, including lower insulin resistance and decreased average blood sugar levels. Magnetic resonance imaging (MRI) revealed a reduction in abdominal and liver fat, indicating a decreased risk of metabolic syndrome – a group of health issues linked to type 2 diabetes and conditions that affect your heart or blood vessels.
Moreover, the FMD cycles appeared to rejuvenate the immune system. Analysis of the data found that the FMD participants had reduced their biological age by an average of 2.5 years. “This is the first study to show that a food-based intervention that doesn’t require chronic dietary or other lifestyle changes can make people biologically younger,” Longo said.
He hoped the results would encourage more healthcare professionals to recommend FMD cycles. He suggested that healthy people aged 20-70 should consider trying it two to three times a year. Although he cautioned that anyone with diabetes should talk to their doctor first, as there are some concerns over certain medications.
This article appears in Very Interesting #79.
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The dust is rising against the evening-orange horizon as the KOHC mobile unit leaves the field. For some people, it was their first time having the range of medical tests, and the excitement – and nervousness – of the experience has left clusters of people behind and is palpable.
“It was a good day,” says Moses (42). “I had always heard about being tested for HIV and TB, but the clinic is too far. And these people who came are so professional and friendly. I felt they care.”
It’s a familiar response from clients, and it is the reason Dr. Lindi Mokwena decided to establish the Kriel Occupational Health and Wellness Centre (KOHC) in 2008. Originally servicing the Emalahleni region in Mpumalanga, KOHC has grown to add two mobile units servicing the rest of the country. This sustained growth is in part due to the partnership KOHC enjoys with Londvolota.
Dr. Lindi explains, “The business had grown nicely, and I was providing employment to 11 people. But I knew I didn’t have the business skills and network to maintain the rate of growth. And I was working in the business all the time. I was exhausted.”
The range of occupational health and wellness services offered by KOHC is extensive. Many corporate clients, including mines and construction companies, opt for medical surveillance services, whereby a planned programme of periodic medical screening assesses the client’s fitness to work and helps companies manage their health risks, as well as preventing, detecting, and treating occupational diseases.
Surveillance can be done pre-employment, during employment, or on leaving employment, and KOHC has built up a loyal client network that draws on their services on a regular basis.
Other services, such as conducting wellness days; offering travel medicine with related vaccinations; benefit medical examinations, especially for ex-miners seeking compensation from MBOD/CCOD and injury-on-duty management and reporting; aviation medical examiners; hygiene services; and sports medicine, complete their offering.
Releasing KOHC into a life of its own brought other benefits to the community. The Dr. Lindi Foundation was launched in 2018 to assist with basic needs for disadvantaged school children/tertiary students, as well as offering practical skills training for graduates and benefit medical examinations for ex-miners.
The group of people on the dusty field is slowly diminishing as the evening fades to night. The mobile clinic is still out on the road, several hours from reaching the KOHC offices. But the impact of the day will be felt for years to come.
Moses is one of the last people to head home. He is still abuzz from his experience. “Today I feel like a man,” Moses smiles. “I know my health status and can make decisions to protect myself and my family. Yes, today was a good day.”
Dr. Lindi Mokwena
Occupational Medical Practitioner
Cell: 063 255 2017
Email: doctor@krielhealthcentre.co.za
Business travel can be refined to be more enjoyable and more environmentally friendly.
Business travel often gets a bad rap. But what if much of what we think we know is actually a myth? Challenging these misconceptions can not only save money but also make your trips more productive and enjoyable. By questioning stubborn myths, business travel can change from a stressful obligation into a strategic advantage.
While Uber and Bolt have their place, renting a car can often be the smarter financial move. Travel management companies (TMCs) frequently score great deals with car rental firms, offering rates that ridesharing can’t match. Plus, those rideshare costs can skyrocket fast when you’re in an area prone to surge pricing. A rental car’s flat rate starts looking good in comparison. So, before you default to ridesharing for your next business trip, take a moment to crunch the numbers. You might find that good old-fashioned car rental is the way to go, especially for longer stays or when you need to zip around town frequently.
A recent Maxis white paper uncovered some exciting perks of moderate work travel. Employees hitting the road for one to six nights a month often enjoy better health, lower anxiety, and improved sleep compared to their desk-bound colleagues. It turns out that a bit of travel can inspire more activity and reduce the odds of smoking or obesity.
Business trips are golden opportunities to sneak in exercise, savor nutritious meals, and recharge – luxuries often overlooked in the daily grind. Plus, face-to-face interactions can spark morale and strengthen teamwork. Many companies are catching on by revamping their travel policies to support employee wellbeing. This includes enticing options like hotels with gyms, healthier meal allowances, and time to relax on longer trips. With fresh surroundings and valuable networking, occasional business travel might just be the secret ingredient to boosting employee health.
Reducing impact
While business travel can contribute to carbon emissions, many companies are taking steps to minimize their impact. For example, airlines are investing in Sustainable Aviation Fuel (SAF), which significantly reduces greenhouse gas emissions and makes flights greener.
Businesses are also rethinking how they approach travel. They’re cutting unnecessary trips and opting for virtual meetings to reduce travel frequency. When travel is essential, they focus on direct flights and use public transport, which are greener choices. Plus, many companies are choosing eco-friendly hotels that prioritize sustainability. TMCs are also upping the ante by offering clients carbon reporting tools. These provide businesses with the cold, hard facts on their travel emissions. Companies can now make data-driven decisions and set concrete sustainability targets.
Many assume TMCs increase travel costs, but nothing could be further from the truth. They have access to better deals on flights, hotels, and car rentals that you can’t get on your own. They know smart booking strategies, like when to book for the best rates and how to mix fare types to reduce expenses. They handle time-consuming tasks like price comparisons and bookings, saving your team effort. By keeping travelers in line with company policy, they help avoid unnecessary spending. Many TMCs also offer efficient booking tools that can lower fees. A good TMC looks at a business’s whole travel program, finding ways to cut costs while making trips smoother for employees.
If travel policy allows it, here’s how to play the game:
Text | Bonnie Smith
Photography | PeopleImages.com – Yuri A
Bonnie Smith is GM of Corporate Traveller. For more information, go to corporatetraveller.co.za.
There are different conditions and reasons responsible for struggling with sleep, and it’s important to know what you’re up against.
When it comes to maintaining holistic health, much emphasis is placed on aspects such as diet, exercise, and stress management, and arguably not enough emphasis is placed on sleep. The quantity and quality of sleep can have a profound impact on factors such as immunity, mental health, cognitive function, and even metabolic health.
Now might be a good time to check in on your ‘sleep hygiene’ and create the environment and routines that promote consistent, uninterrupted, and restful sleep.
Often, the terms ‘sleep deprivation’ and ‘insomnia’ are used interchangeably, but they are two different conditions. People often say that they are ‘sleep deprived’ when what they are referring to is the condition of insomnia, which is a reduction in the amount of total sleep quantity they are getting.
In contrast, ‘sleep deprivation’ usually refers to a deliberate total restriction of sleep that may be self-induced (for example, teenagers partying all night) or induced by someone else (for example, fighter pilots being trained to test resilience). Understanding this distinction is important in being able to diagnose the condition and treat it effectively.
According to a paper published in the South African Journal of Psychology, over 7% of South Africans suffer from insomnia symptoms, with 3.5% being between the ages of 15 and 24 and 20.5% being 65 years and over.
Unique scenarios
The recommended quantity of sleep for adults ranges between seven and nine hours, but this can by no means be standardized and will differ according to a range of social, geographical, and personal factors.
The single most important factor in determining whether you’re getting enough sleep is how you feel when waking up in the morning and how efficiently you perform during the day. If you wake up feeling unrefreshed or find that you are not performing at your optimum during the day, this could mean that you are either getting an inadequate quantity or poor quality of sleep.
By definition, insomnia is difficulty initiating or maintaining sleep and/or waking up much earlier than usual. In order to be diagnosed, these symptoms must be present for at least four weeks. They also need to be associated with reduced functioning during the daytime or symptoms of fatigue, poor concentration, or mood symptoms during the day.
Numerous studies have found that apart from the more obvious effects of insomnia – loss of focus and concentration, poor mental health, and emotional issues – the impact can be far more widespread. A study published by the American Institute of Medicine found that sleep loss and sleep disorders can have far-reaching effects on human health.
Some of the long-term effects of prolonged sleep loss include an increased risk of hypertension, diabetes, obesity, depression, heart attack, and stroke. There are also a range of comorbidities to consider, which are the presence of one or more additional diseases or disorders co-occurring with the primary disease or disorder. Comorbidities associated with some of the most common sleep conditions are sleep-related psychiatric disorders, sleep-related neurological disorders, sleep-related medical disorders, and circadian rhythm sleep disorders.
In women, insomnia is more prevalent in the post-menopausal period compared to their childbearing years. Likewise, people with chronic medical conditions and mental health issues are more prone to develop insomnia.
Do the basics
Although each condition requires a different kind of treatment, there are a few things that everyone can do to improve their sleep hygiene. These include sticking to a regular bedtime and waking schedule and making sure that the time set for bedtime is the time at which you are feeling sleepy.
Generally, it’s recommended that people – particularly those who struggle with the quantity and quality of their sleep – create a bedroom environment that is conducive to sleep, as opposed to watching television or eating in the bedroom. It’s also recommended that any kind of stimulant, including caffeinated drinks and sugar, be avoided at least six hours before bedtime.
In the same way that insomnia and other sleep disorders can have a profoundly negative impact on your life, the inverse is also true. By being proactive about getting better sleep, you can dramatically improve your decision-making abilities, problem-solving skills, the stability of your moods, weight management, and your mental and physical performance.
Text | Irshaad Ebrahim
Photography | AnnaStills
Dr. Irshaad Ebrahim is a specialist psychiatrist at Mediclinic Constantiaberg. For more information, go to mediclinic.co.za.
Traditional TV models are increasingly under threat
The data is in, and it’s official: things are not looking good for South African television. The latest Marketing All Products Survey (MAPS) data overview from the Market Research Foundation shows a massive decline in television viewership over the past two years.
In Q1 2021, 72% of respondents claimed to have tuned into a TV channel in the past week, while in Q3 2023, only 54% said they had. And this slide is only expected to continue, with loadshedding anticipated to make its comeback as the country enters its post-election era.
In parallel, streaming is growing – and fast. According to the Broadcast Research Council of SA, almost a third of TV viewing now happens online. An estimated eight million South Africans now have access to a plethora of streaming services. But which is the most popular among Gen Z?
While YouTube doesn’t serve premium broadcast content, it does have scale. Google’s advertising resources indicate that YouTube has around 25.1 million users, largely thanks to its advertising video on demand (AVOD) model, where viewers can watch for free in exchange for having their viewing interrupted now and then by a few ads.
Who is driving the shift to streaming? According to the MAPS data, it’s Gen Z (42%), followed by millennials (41%), with boomers only making up around 4%. And, as expected, Gen Z’s viewing happens mainly on mobile.
Instant gratification
This evolution away from traditional TV makes sense when you consider that, more so than any previous generation, Gen Z’s life is lived on demand. If they want something to eat, they can order a takeaway via Uber Eats with a simple tap. If they want to listen to music, Spotify will not only find them the exact song they’re after but will also curate playlists for them based on their demonstrated preferences. And when they want to watch something, there are now over 30 streaming services available locally, which they can toggle between to their heart’s content on any device of their choosing, earning them the title of ‘Netfickle’.
To understand the mindset of Gen Z-ers and younger millennials, you need to consider the context. This generation grew up during the most optimistic time in SA’s history; they were born after apartheid, the much-loved Nelson Mandela was president, and SA had just won the Rugby World Cup. Those were SA’s golden years – a time of joy, consolidation, and celebration.
But then they discovered hardship. They saw a recession, state capture, a pandemic, several wars, the cost of living crisis, and a host of other challenges. They know real depression. They’ve seen how easy it is to lose everything you’ve worked hard for.
They prioritise happiness and experiences over stability. They might not prioritise owning property; they may prefer renting and rather spending their money on something that brings them status and joy now. They want experiences over luxury items; fulfilment over stability; they believe there are multiple ways – not only one way.
Feeling free
It is this growing up with life on demand that has steered Gen Z firmly away from the ‘appointment viewing’ offered by linear TV. Gone are the times when the household would plan the day around watching a show that airs at a certain time – this generation has never really known this reality, having grown up in a world powered by the internet. They won’t wait till 7 pm to watch the news or catch the morning papers – they will scan a news site immediately when they want to know something.
Those who are doing well understand this – most of Disney’s new releases now happen on its Disney+ app at the same time as they appear in cinemas, for example.
The concept of ‘free’ content is driving this shift. With the rise of AVOD and hybrid streaming services such as Viu – which has a huge youth viewing contingent and features SA’s biggest shows such as Skeem Saam and Uzalo – paid TV has naturally become the biggest victim of streaming.
Free TV is still doing well, with SABC 1 being the country’s most-watched channel, followed by e.tv, SABC 2, and SABC 3. However, what we’re now seeing more and more – especially among younger SA viewers – is ‘platform stacking’. They might glance at the TV when it is on in the household and be pulled into a show, but their viewing is mainly happening online via streaming platforms, such as Viu, at their convenience.
Don’t believe the myth that expensive data is a barrier to entry. Gen Z has found a way around this, and best believe they are getting their content. There is no doubt that the streaming landscape is the space to watch right now, and it will be interesting to see how it evolves over the coming months.
Text | Leslie Adams
Photography | Cast Of Thousands
Leslie Adams is Sales Director at Reach Africa. For more information, go to reachafrica.com.
Teaching children about forgiveness lays a good foundation for establishing good relationships later in life.
Forgiveness is an important value that helps our children grow into kind and understanding individuals. In South Africa, where we have a beautiful mix of cultures and traditions, teaching forgiveness from a young age can help create a community where everyone feels loved and accepted.
Forgiveness means letting go of hurt feelings when someone does something that makes us sad or upset. It’s like saying, “It’s okay, I won’t stay mad at you.” Forgiveness doesn’t mean we forget what happened or that it didn’t matter; it means we choose to move forward with a happy heart.
For young children, forgiveness helps build strong friendships and maintain a positive outlook on life. It teaches them to be empathetic and to understand that everyone makes mistakes. Practising forgiveness in diverse South African communities can foster unity and harmony.
You can show your children how to forgive by practising it yourself. If you make a mistake, apologise and explain that everyone can be forgiven. Reading stories that highlight forgiveness can also be impactful. Tales from the rich South African heritage, like those of Nelson Mandela’s forgiveness, can help children understand the power of forgiving.
During playtime, encourage children to share and resolve conflicts amicably. If a disagreement happens, guide them through the process of forgiving. Praise them when they forgive someone, saying things like, “I’m so proud of you for forgiving your friend. That was kind.”
Role-playing can also be effective. Use dolls or stuffed animals to act out situations where forgiveness is needed. This makes the concept more relatable and understandable for young minds.
Art and crafts can be another way to help your child express their feelings. Encourage them to draw or paint their emotions. Discuss their artwork and gently guide them towards understanding and expressing forgiveness.
Community values
In South Africa, there is the concept called ‘Ubuntu,’ which means “I am because we are.” This philosophy emphasises our interconnectedness and the importance of community. Teaching forgiveness aligns perfectly with Ubuntu, helping children understand that forgiving others strengthens bonds and builds a better society.
Teaching forgiveness to our little ones is like planting a seed that will grow into a strong tree. As parents, we have the wonderful opportunity to nurture this value in our children, helping them to become loving and understanding individuals. By nurturing forgiveness in our children, we are creating a child with a heart for the world.
Text | Kelly Grace Eyre
Photography | Studio Romantic
Kelly Grace Eyre is Quality and Pedagogy Lead at Dibber International Preschools South Africa. For more information, go to dibber.co.za.
South African author’s book I Left Shadows In The Woods ratchets up tension in thrilling mystery
These woods have always been my sanctuary, my safe space. They were where I went to get away from everything and everyone. I ran here to escape my problems. My ex-husband, my family, my career. I ran here to deal with the end of yet another bad break-up.
I loved listening to the birds chirping in the tree canopy. The feel of the air against my skin just after the rain. The majestic beauty of the deer hiding in the woods and poking their heads out from behind the trees as I jogged past. They didn’t judge if my breath was laboured or if I ran slowly when I tried to think my way out of something.
I even enjoyed seeing some of the other runners, hikers, birdwatchers, and families who regularly visited the nature preserve. There was PJ, or that was what I thought of her as since she would amble through the woods in her pyjamas and gown, wearing Crocs instead of hiking shoes or trail-running sneakers. There were the rugby boys who ran as one unit behind their coach. Then there was the running duo, a married couple who were super-fit and seemed to be working on their marriage by trying to outrun each other on the trail. Then there was the striped-shirt guy who always wore the same red-and-white striped shirt every Saturday morning and did two loops around the park.
We knew each other by sight. Even though we didn’t know each other’s names or have any conversations, we would greet and make way for each other to get past on the narrow trail. It was all so cordial, so civilised. It was so easy to forget that there were predators in the world stalking their prey.
I don’t remember much from that morning when he shattered my world. I remember stopping to admire the doe and her fawn crossing the trail. I remember the sound of the river trickling over the rocks. I remember the sound of the twig snapping. I remember seeing the rock held by a large, gloved hand and then nothing.
I remember waking up covered by branches and my clothes torn. I remember the pain and the blood on the leaves. I remember crawling out of what had been my safe haven and his hunting ground.
I don’t remember who found me. I was told the security guard at the gate had come looking for me when my car was the only one left in the parking lot at closing time. He tried calling my cell number, which he’d taken down that morning when I entered the preserve, and when there’d been no answer, he came looking. He found me unconscious two kilometres from the main gate. No one knew where he’d attacked me. None of the other visitors to the preserve had seen or heard anything. The afternoon rain had washed my blood and any sign of him away.
My friends and family kept telling me that I’d shown great strength to crawl as far as I had, as though it was some badge of honour. They kept saying things like how lucky I was that I’d survived and that at least he used a condom. It could all have been so much worse. I know they were trying to process what had happened to me in their own way. They meant well. Their platitudes only served to make me angrier. No one should be happy merely to have survived an attack. It should never have happened to me in the first place.
They don’t understand how much he took from me that day. He didn’t just violate my body; he invaded every part of my life. Every conversation and every look from someone in my life had his presence etched into it. Cuts and bruises might have begun to heal, but every time I saw the pity and discomfort in their eyes, I felt that rock hitting me again and again, and I had to crawl out of the forest once more. They would never see me the same way again, but I wasn’t the same woman who had entered the woods that day.
The cops had no clue who he was or how he got into the preserve. It’s a large area, and he could have gotten in through any gap in the fence. They didn’t think he had entered via the main gate because they checked the men who had entered and whose details had been taken down by the guard when they arrived. However, there have been a few occasions when I’ve entered without having to sign in with the guard because he was off having a bathroom break, and the Parks Board doesn’t have the manpower or the budget to have more guards stationed at the gate. So, they can’t be sure how he got in, and he didn’t leave any physical evidence behind on my body.
With the high crime rate in the city, the lack of evidence, and the fact that I couldn’t identify my attacker, the case ended up at the bottom of a very high pile. The investigator assigned to the case gave me his card, but I soon forgot his name. Not that I’d been capable of paying much attention when he introduced himself when he visited me in the hospital to take my statement, but he subtly let me know there wasn’t much hope. He was polite about it and managed my expectations. He also let me know I wasn’t the only victim. Some of the others weren’t as lucky as me. One girl died of exposure. Her body had been found on the other side of the park, close to the river, a few days after she’d gone missing. Another committed suicide a few months after she’d been attacked. I could tell the investigator felt bad, but there wasn’t much he could do for me or the other women, especially with a city full of other predators whom he might have a better chance of catching.
No matter what my family and friends said, I was alone. They hadn’t experienced what I had. They wanted me to move on, heal, and get over it. I survived, and they wanted or needed me to act like it. They wanted me to put a smile on my face and pretend for them, but I couldn’t.
Text | Joan De La Haye
Photography | Supplied and Ako Photography
I Left Shadows In The Woods by Joan De La Haye is available now. For more information, go to joandelahaye.com.
Coral ‘transplants’ could bring back reefs more quickly than we thought possible
It’s the positive environmental news we all need to hear: efforts to heal the natural world can be successful… and over relatively short time scales. At least, that’s according to scientists in the UK and Indonesia who led a project that has managed to successfully regrow damaged coral reefs in just four years.
Most of the world’s coral reefs are now under threat, with some even damaged beyond repair. But this new research brings hope.
“The speed of recovery that we saw was incredible,” said Dr. Ines Lange from the University of Exeter, author of the study published in the journal Current Biology. “We didn’t expect a full recovery of reef framework production after only four years.”
Coral reefs are vital habitats for marine life and also protect coastal areas from storms and erosion. One such coastal area is South Sulawesi, a province in Indonesia, where one of the largest coral reef restoration projects in the world is currently taking place.
Known as the Mars Coral Reef Restoration Programme, the project builds hexagonal ‘reef stars’ (sand-coated steel structures) and attaches young corals to them. They then place the stars in reefs damaged by blast fishing, a practice that uses explosives to trap fish.
The team observed corals growing onto the structures. When corals grow, they add calcium carbonate to the frames, but at the same time, certain fish species and sea urchins eroded the carbon away. This became an important measure to the scientists: whether the reefs had a positive or negative ‘carbonate budget’ told the scientists whether the reef was growing or shrinking.
They found that, in just four years, the carbonate budgets of the damaged reefs had tripled – bringing them in line with the carbonate budgets of healthy reefs.
The scientists plan to continue observing the recovering reefs to see how they respond to stress, such as warming oceans during climate change. Restoration doesn’t necessarily mean full recovery, as the restored reefs have not yet recovered their full diversity.
“As is so often the case, there’s no one-size-fits-all solution,” said Lange. “But we hope that this positive example can be used as inspiration for other reef restoration projects around the world.”
This article appears in Very Interesting #79.
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Add cycling to a safari plan for an extra dimension to your holiday
Whether you’re pedalling through the mopane veld along the Olifants River or navigating the terrain between the Letaba and Olifants Rivers, cycling in Kruger is an unforgettable addition to any itinerary.
The Olifants Rest Camp is the only official mountain-biking departure point within the park. Along with transport to the start of the trail, personal or rental bikes can be taken out. You’ll also be supplied with backpacks, water bottles, and compulsory safety equipment. This trail is limited to a maximum of six riders at a time. Qualified field guides help your group cycle in pristine bush while taking in all the park has to offer from a different perspective.
The K2C Cycle Tour offers riders a chance to journey through three of the most exclusive reserves in the area. You’ll navigate 100km of terrain through the Timbavati, Thornybush, and Kapama private game reserves. These sparsely populated areas are ideal for getting up close and personal with rhinos, kudus, and elephants while being safely guided. The proceeds of this tour go towards community upliftment programmes, Rotary’s education and leadership development initiatives, and anti-poaching organisations.
Regional riding
Just two hours’ drive away from Kruger are the towns of Kaapsehoop and Dullstroom, the starting point for the Recce Raid race. This event has both full- and half-marathon trails that offer up to 900m of elevation, and more than half of the ride is spent at over 2,000m above sea level.
A refuelling break at the Morgenzon Trout Farm before the final ascent of Mount Morgenzon is the cherry on top of this race’s scenic offering. The Recce Raid race takes place in late April, which brings the advantage of cooler weather compared to summer months.
If a family-friendly ride is closer to what you are looking for, then try the Sabie Classic, which starts at Sybrand van Niekerk High School. It offers 10km and 20km fun rides as well as 40km and 65km competitive trails. All routes take you through lush forests, remote terrain, and breathtaking views of Mpumalanga’s famous canyon ranges. The event welcomes tandem bikes and e-bikes and is organised by a dedicated crew over three days in early May.
The Barberton XCM MTB Challenge takes place on the last Saturday of every January. A festival atmosphere descends on the local high school where the race begins. With five race categories ranging from a fun ride to an ultra-marathon, the race accommodates everyone.
You can look forward to riding along the UNESCO World Heritage sites of the Makhonjwa and Lebombo Mountains, taking a rest stop at the De Kaap Valley, and seeing a number of wildlife estates.
Text | Anton Gillis
Photography | PeopleImages.com – Yuri A
Anton Gillis is CEO of Kruger Gate Hotel. For more information, go to krugergatehotel.com.
Sizing up the cerebral powers of our favourite furry friends
Whether cats or dogs are cleverer is a perennial question. There’s no denying dogs normally have bigger brains (especially if they’re a bigger breed). But pooches also have more neurons – one golden retriever was found to have 623 million neurons in its cerebral cortex, compared to 429 million for a smaller dog and 250 million for a cat. The dogs also had more neurons in their brains overall.
Of course, it’s not how many neurons you’ve got, but what you do with them that counts. There’s more research on canines than on felines, so dogs’ abilities are better known. And, of course, studying pet cats is hard because they don’t like to go to new places, like a laboratory, for example (think of how they hide whenever the cat carrier comes out).
Nevertheless, science has been able to measure up our favourite pets, based on three key types of intelligence.
Social intelligence
One way to assess an animal’s ability to understand others’ mental states (social cognition) is through something called the unsolvable task paradigm. It’s a simple test. After a dog has learnt to get food out of a container, the container is fixed shut so that the food becomes inaccessible. Scientists then watch to see if the dog will look to a nearby human for help. This looking, from a person to the container and back again, is a form of referential signalling or ‘showing’ behaviour – the canine equivalent of pointing.
When faced with an unsolvable puzzle like this, dogs do indeed look to a nearby person. When both their owner and a stranger are present, they look only to the owner in some studies, and they look to both in others. It’s not clear why. But if one person always opens the container, while another always refills it, dogs notice this and look more at the appropriate person to solve their problem.
So far, so adorably clever. But what about cats?
There are fewer such studies on felines, but in one experiment, both dogs and cats could find a hidden piece of inaccessible food when a person pointed at it. Unlike dogs, however, most cats didn’t ask for help. While some cats would gaze between inaccessible food and a human, the majority would simply keep trying to get it themselves.
Cats do have some skills in visual communication, though. Another study found that cats showed marginally more gaze alternation between a human and a food container if the container was impossible to open, rather than one that could be opened by solving a puzzle. This study also found that cats interacted more with the container and a human if that person was inattentive – and also that they can tell if a person is giving them attention or not (something dogs can also do).
Counting
Suppose you normally give your pet three treats at a time. Then, one day, you just give them one treat. Will your cat or dog notice? Can they count? Absolutely, in both cases.
To test ‘quantity discrimination,’ scientists offer different food options (one piece versus eight pieces of food, for example) and see which the animal chooses. If it’s always the larger amount, you know they can tell the difference. These studies show that adult cats and dogs can discriminate quantity, as can kittens and two-month-old puppies, though not quite as well.
Importantly, both species rely on sight to ‘count’ the largest amount of food – other senses aren’t as effective. For instance, when dogs could only smell the food, they didn’t reliably pick the larger quantity.
Self-awareness
In the mirror test, a mark (such as red dye or a sticker) is applied to an animal and then they’re put in front of a mirror. The idea is that, if they look in the mirror and try to remove the mark, it shows they recognise themselves. Bonobos, chimpanzees, and cleaner fish are among the animals that pass. And cats and dogs? Well, both of them fail this visual test.
But what about a smell version? Biologist Dr Marc Bekoff tried a ‘yellow snow’ test with his dog, Jethro. In a (slightly gross) experiment, Bekoff found that Jethro was more interested in snow marked by another dog’s urine than in snow marked by his own, even if it had been moved without Jethro seeing.
Prof Alexandra Horowitz formalised this ‘smelly’ mirror test by adding scent from the spleen of a sick, deceased dog to a healthy dog’s urine. She found that dogs spend longer sniffing their own urine when the odour was added, compared to the urine of a dog they didn’t know. In short, the dogs passed this test with flying colours.
And cats? Well, based on time spent sniffing, we know that cats can identify their own faeces and tell them apart from the faeces of familiar and unfamiliar cats. This is kind of like Bekoff’s yellow snow test, but another odour would have to be added to make it a true ‘smelly’ mirror test. And, unfortunately, this hasn’t been tried yet with cats in a lab setting.
Final verdict
Being smart involves a lot of different factors, in many varying scenarios. And we shouldn’t just consider intelligence from our human perspective. One way to think about it is to ask whether dogs and cats could manage without us. In this situation, most cats would be fine and could easily provide their own food. Some dogs would be okay, but others would struggle.
Of course, there are individual differences, and the dog or cat that’s next to you on the sofa right now may or may not be smarter than average. Their genetics, socialisation, early experiences, and daily life all make a difference.
Ultimately, both dogs and cats are surprisingly smart, but in different ways. So, the best thing to do is to simply love the pet you’ve got, for who they are.
Text: Zazie Todd
Photography: ALAMY
Dr Zazie Todd (@CompAnimalPsych) is an animal behaviour expert and the author of Wag: The Science of Making Your Dog Happy and Purr: The Science of Making Your Cat Happy.
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Common condition can be improved through good skincare
Skin redness is a common concern that affects men and women of all ages. Sometimes it is linked to sensitivity and skin irritation; other times it may be a result of temperature, sun exposure, or even food sensitivities. If you experience skin redness for a prolonged period of time, you may be suffering from rosacea.
This is a skin condition that makes the skin appear red or flushed. It may also cause enlarged blood vessels (which take on the appearance of spider veins) and small pus-filled bumps, which is why it is sometimes mistaken for acne. Researchers are still not 100% certain of what causes it, but it is believed that hereditary, dietary, and environmental factors may play a role in its development.
There are many factors that may trigger flare-ups, including but not limited to spicy foods, alcohol, stress, extreme temperatures, smoking, and medication.
Rosacea can affect anyone, but it is typically more common among middle-aged and mature adults with a fair skin tone. However, that does not mean that men and women with darker skin tones are immune to it. It is sometimes overlooked or misdiagnosed in darker skin tones because the redness is not as prominent.
Seek help if needed
In lighter skin tones, the number-one symptom is redness on the cheeks, nose, chin, and forehead. Over time, broken blood vessels may become noticeable. Some other symptoms that may be noticeable on all skin tones include bumps resembling pimples, patches of dry or rough skin, and enlarged pores. Sufferers may also experience some discomfort in the form of stinging, burning, and itching, and may notice a tight feeling in the skin.
Because the symptoms of the condition are not unique to this skin condition alone, it may be difficult to self-diagnose. It’s easy to mistake rosacea for acne or skin sensitivity. If you suspect that you may have rosacea, a medical professional can confirm it by means of a simple skin examination.
Sadly, there is no cure, but there are various ways of managing this condition and keeping its symptoms under control. There isn’t a one-size-fits-all solution, and depending on the severity of your rosacea as well as its causes and triggers, doctors may prescribe oral or topical antibiotics. Other ways of managing flare-ups may include avoiding exposure to direct sunlight, avoiding alcohol and smoking, going for laser or light treatments, and microdermabrasion.
Rosacea may make skin feel sensitive or easily irritated, so it’s important to apply gentle skincare products. Avoid harsh ingredients like alcohol, menthol, witch hazel, fragrances, camphor, and sodium lauryl sulphates (foaming agents in face washes, shampoos, and toothpaste). Gently cleanse your skin twice a day, moisturise, and apply sun protection.
Text | Judey Pretorius
Photography | STEKLO
Dr Judey Pretorius is Founder of Biomedical Emporium. For more information, go to biomedicalemporium.com.
Singer-songwriter is enjoying a chance to stretch his wings abroad
When and where did your love for music originate?
Majozi: I think we are all born with some kind of love for music that gets cultivated as we get older. Mine started to take shape when I began to learn the guitar and, through that, understand what it’s like to write a song and learn all the elements that make up music. That really opened up a new world for me and made me fall in love with music even more.
You went through a blonde phase a few years ago. Why?
Hilarious question. As an artist, I’m always looking at fresh and interesting ways to stand out and reinvent myself, through music and fashion. Having that blonde hair was actually the base for my pink hair, which is still my favourite hairstyle. I also dyed my hair blue and green during that period. I’m not going to lie – the process to get my hair that blonde was painful, but still lots of fun.
What’s the verdict – do blondes have more fun?
I can’t comment for everyone, but yes, I had a great time. I had way more confidence back then. I’m not sure I could do the same thing now.
You have tried your hand at acting. How did that go?
I once had the privilege of playing a ‘Woolworths executive’ on an episode of the hilarious Tali’s Baby Diary, which was such fun! I’d really love to do more stuff like that. Small cameos, nothing too serious, just some fun things that don’t require me to be as good as Christian Bale. If there is anyone out there making some films and TV series, please hit me up, and I’ll gladly play ‘Guy sitting at the coffee shop’.
Do you have a specific songwriting process?
It’s always changing, but for the most part, it either starts with or ends up with me being able to formulate something with my guitar. Occasionally, I’ll try things with other instruments, but I’ll always take it back to my guitar because that’s where I’m most comfortable.
I can’t really pinpoint anything else that stays the same. It’s always different. Sometimes I love working with other people, and other times I like writing on my own. On occasion, I have something that I want to say, and I just let the words and melody flow and discover what needs to be said. That’s the beauty of creating. It’s never boring or the same.
Creating with others is beautiful because you have to leave your ego aside and do what’s best for the song, so listening and being open are important. It’s so much fun hearing several perspectives and realising that there are so many different ways to think and approach things. Creating by myself also comes with fun challenges that force you to be creative and think outside the box because there is no one else to bounce any ideas off.
As lonely as that can seem, it’s also freeing and satisfying. There is no right or wrong, really. It’s all about the journey and the feelings I process through it all for me. The end result is a bonus and a beautiful one at that.
What was the inspiration behind your chart-topping song Waiting?
At the time, I was feeling lonely, and I wanted to write about that feeling and the hope of one day not being so lonely. I wrote that song with Brad Klynsmith from Gangs of Ballet, who I’ve known since the beginning of high school. It was easy to write something that was true and honest with him.
What musical genre are you most drawn to and why?
Currently, I’m loving country music. I enjoy the storytelling and all the interesting characters. Growing up, I was a huge fan of Johnny Cash. I rented the film Walk The Line 27 times! It’s still one of my favourite movies.
Who or what influences you musically?
Jesus, because I’m a Christian, and He really is the reason for my everything, including my music. The artists who influence me are varied, from Johnny Cash to Jack Garratt, Zach Bryan, Foals, Civil Twilight, Matthew Mole, Dayglow, Daniel Caesar and many other people.
Musical highlights for you?
Selling out my own show in London recently. I had to fight back the tears. Also opening for the Lumineers. It was so early on in my career, and they taught me a lot just by me watching how they engaged with the crowds. I still can’t listen to their first album without crying a little. It was a special time.
You performed as a showcasing artist at the 2024 CMW Canadian Music Festival in Toronto earlier this year. What was that experience like?
It was amazing. It was my first time getting to experience Canada and the music scene there, and our three showcase shows went well. I’m excited to hopefully go back sometime because we made so many friends there.
Your first-ever headline show in the UK was in July 2024. Tell us more!
A dream come true! I set myself goals of doing some more international shows this year and being able to sell out a show in London. I have many friends from so many different stages of my life who support me at my shows, which is special. God has done so much for me, and I’ll forever be grateful for the things that I’ve been able to do these last 10 years in the music industry.
Exciting projects on the horizon?
I’ll be releasing more singles from my last album, A Great Exchange, with some awesome live versions as well throughout the year. There are a couple of music videos in the pipeline as well.
Text | Heléne Ramackers
Photography | André Badenhorst
Follow Majozi on Instagram: @majozimusic.
Natural compound has an incredible array of applications.
Epsom salt is popularly used to solve a myriad of different ailments, including everything from soothing tired, aching muscles to easing stress and eliminating toxins from the body. It’s cost-effective and safe, making it great for the whole family. Plus, there are also various ways of using the salt around the home.
Epsom salt was named after a bitter saline spring at Epsom in Surrey, England. It’s not actually salt at all, though, comprising a naturally occurring pure mineral compound made up of magnesium, sulphur, and oxygen. It was most likely named Epsom ‘salt’ because of its chemical structure and appearance, as it looks similar to traditional table salt. Most of its benefits are due to the presence of magnesium, a mineral that many people do not get enough of.
When Epsom salts are dissolved in water, they release magnesium and sulphate ions. Studies indicate that magnesium and sulphate ions can be absorbed through the skin, which is why Epsom salt baths are popular. Magnesium helps regulate enzymes, reduces inflammation, supports muscle and nerve function, helps the body flush out toxins, and more.
Multiple uses
An Epsom salt bath is known to help alleviate pain and muscle cramps. It helps ease inflammation and is even known to help heal cuts and wounds faster. It helps the brain produce the neurotransmitters that induce sleep.
When we are stressed, our bodies are drained of magnesium, and we experience increased levels of adrenaline. When absorbed into the body, magnesium helps produce serotonin, which helps create a feeling of calm. It’s also useful in alleviating constipation because it draws water into the colon.
The sulphate ions help flush toxins and heavy metals out of the body by means of reverse osmosis, meaning less pain and headaches.
Soaking feet in a mixture of warm water and Epsom salts for 10 minutes has been shown to neutralise odour, soften rough skin, relieve the symptoms of athlete’s foot, and even draw a splinter out. Mix a handful of salts with olive oil and rub all over the body in circular motions to remove dry and dead skin cells.
Get your bathroom and kitchen clean by mixing equal parts Epsom salt and dishwashing detergent as a scrub on surfaces with stubborn stains. And sprinkle the salts over plant soil weekly to nourish flowers, veggies, and houseplants.
Text | Supplied
Photography | tete_escape
For more information, go to medhealthsup.com.
This is neither a contour map of strange, underground lakes nor the swirling diffusion of a toxic gas. It’s the inside of a human bone – a cortical bone from the femoral neck at the top of the femur, to be exact. The bluish lines show the structural units that make up bone, known as mineralised collagen fibrils and lamellae, while the black pools are the canals of soft tissues and blood vessels that deliver vital nutrients to the bone cells.
The image was captured at the Scientific Center for Optical and Electron Microscopy (ScopeM) at ETH Zurich – a public research university – with second-harmonic generation (SHG) microscopy. SHG analysis can identify what standard imaging can’t, such as the structure of collagen. New imaging like this will improve our understanding of the bone structure in healthy, diseased, and treated tissues, says Enrico Dall’Ara, professor of musculoskeletal biomechanics at the University of Sheffield. “It can tell us about how tissues form, develop, and adapt to different external stimuli through the activities of the cells.”
Researchers hope SHG microscopy will advance treatments for bone fragility as we age, including predicting a patient’s fracture risk.
Diaries getting too full, too early can take away from a child’s sense of stability.
It’s easy for parents to fall into the trap of overscheduling their children. Kids can quickly find their days packed from morning till night with school, sports, cultural activities, and playdates. For children aged six and under, finding the right balance is crucial for their development and wellbeing.
With cultural diversity and vibrant community life offering a plethora of activities, it can be tempting to enrol children in everything from soccer to dance or isiZulu classes to music lessons. However, overscheduling can lead to stress and fatigue, even in the youngest children. Imagine the life of a child who spends most of their day moving from one activity to another without a moment to breathe. The joy of exploring their surroundings, playing freely, and simply being a child gets overshadowed by the constant rush of scheduled activities.
As parents, we want the best for our children, aiming to provide them with opportunities to learn and grow. However, it’s important to remember that unstructured playtime is equally valuable. Free play allows children to use their imaginations, develop social skills, and learn at their own pace. It’s during these moments of unstructured time that they often discover their interests and talents.
Children thrive when they have a mix of structured activities and free play. Think of it as creating a balance between learning and relaxation. Structured activities, like soccer practice or a dance class, help develop specific skills and introduce children to teamwork and discipline. On the other hand, free play fosters creativity, problem-solving abilities, and independence.
Watch and learn
To find this balance, start by observing your child. Notice how they react to different activities and their overall mood. Are they excited and eager to participate, or do they seem tired and overwhelmed? Listening to your child’s cues can guide you in adjusting.
Creating a weekly schedule that includes downtime is beneficial. This doesn’t mean eliminating all activities, but rather spacing them out and ensuring there are periods for rest and relaxation. Having a predictable routine helps children feel secure, but it should be flexible enough to accommodate their need for free time.
Communication is key. Talk to your child about their day and how they feel about the activities they are involved in. Their feedback is valuable and can provide insights into what they truly enjoy. Sometimes, children might not verbally express their feelings but might show signs of distress through behaviour changes, such as irritability or a lack of enthusiasm.
Family time is another important aspect of achieving balance. Simple activities like reading a book together, going for a walk, or cooking a meal can be incredibly enriching. These moments not only strengthen family bonds but also give children a sense of stability and comfort.
Trust that giving children the freedom to explore and play on their own terms is just as important for their growth.
Text | Kelly Grace Eyre
Photography | Master1305
For more information, go to dibber.co.za.
New trend affects both how and where people meet their deadlines.
Workcations, where travellers combine work and leisure at their destinations to prolong holidays, have exploded in popularity since hybrid working became a popular working model. Thanks to the proliferation of cloud technology, employees can work from wherever they feel most productive. Recent research, polling 12,000 workers globally, has found that more than four in five hybrid workers have, or would consider, extending a holiday to work remotely from their chosen destination.
Three quarters of workers polled view a ‘work from anywhere policy’ as a significant factor when considering a new job. The same number said that the freedom of being able to work from anywhere boosts their job satisfaction.
Many African destinations recognise the workcation trend’s potential and are actively developing themselves as workcation hubs. Some countries are now even offering visa options tailored for extended stays for those looking for a workcation. Imagine working with the sound of waves lapping at your doorstep or gazing out at breathtaking sunsets from your balcony after a productive workday. Africa offers diverse workcation destinations, from luxurious beach resorts in Zanzibar to secluded eco-lodges nestled within national parks. Whether you seek the vibrant energy of Cape Town or the serenity of a secluded island getaway, Africa has a workcation setting to suit your preferences.
Africa rising
Workcations offer a win-win situation for both individuals and destinations. Professionals enjoy a refreshing change of scenery, leading to improved work-life balance and increased productivity. Destinations benefit from increased tourism revenue and longer visitor stays, injecting vibrancy into local communities through interaction with remote workers.
As remote work continues to grow, Africa is poised to become a leading workcation destination. The diverse landscapes, vibrant cultures, and increasing infrastructure offer the perfect blend of work and play for digital nomads and remote workers. Here are some examples of African hotspots currently attracting workcationers:
South Africa: Cape Town boasts a vibrant workcation scene with various co-working spaces, cafés, and breathtaking scenery.
Morocco: Marrakesh has captivated travellers for centuries with its vibrant souks, stunning architecture, and rich cultural heritage. Now, thanks to a growing infrastructure to support remote work, it’s also gaining attention as a desirable workcation destination. It offers an enticing blend of tradition and modernity to hybrid workers looking to immerse themselves in a unique cultural experience.
Mauritius: This island combines stunning beaches with reliable internet, making it ideal for those seeking a tropical workcation experience.
The ongoing shift in work culture has not only transformed professional attitudes but also broadened workers’ horizons when choosing travel destinations. Eighty percent stated that the availability of these policies has prompted them to consider destinations they previously wouldn’t have.
Text | Supplied
Photography | Shyntartanya
For more information, go to iwgplc.com.
Miss South Africa contestants share their favourite recipes.
When completing their entry forms, a number of the top 30 contestants vying for the title of Miss South Africa 2024 indicated their love for cooking.
Layla Zoubair’s Manakish
Ingredients:
Method:
Naledi Matlakala’s Mama’s Maotwana (Chicken Feet)
Ingredients:
Method:
Johaneske Pelzer’s Gorgeous Gluten-Free Croissants (Pictured)
Ingredients:
Method:
Text and Photography | Supplied
For more information, go to misssa.co.za.
Entrepreneur’s memoir contains some tough memories.
My young life
I don’t remember much. I’m told I was born in the Louis Botha foster home in north Pretoria. My dad was working off a bursary from the Post Office. My mom was a schoolteacher. They took the job as foster parents to get free accommodation. So that’s where I was born. It was a foster home for children who were forcibly removed from their families for reasons of child abuse.
All my baby photos are of me being wheeled around by these kids. Maybe that’s why I only spoke my first words at age four. Up till that point, my parents were a little uncomfortable with my IQ. They probably still are.
From north Pretoria, we moved to east Pretoria, 642 Klipbank Street, Wingate Park. Until the age of 18, I spent weekends working at Spar, interspersed with a variety of child-labour duties such as carrying heavy rocks for my dad, glovelessly and masklessly holding white-hot metal (while my dad welded, wearing gloves and mask), mowing the lawn while my dad supervised with a cold beer in hand, and chopping out a tree stump for R100. The tree-stump job absorbed every weekend for three months of my life until my dad hired professional tree-stump removal people. I never got my R100.
Primary school was Glenstantia. I remember Mrs. Fry (Grade 1), Mrs. Peach (Grade 2, looked like a peach), Mrs. Reid (Standard 2, was very kind to me), and Mrs. Fife (Standard 5, taught me English). High school was The Glen. That was more hectic. The Glen was the kind of school where stabbings happened (by accident) and where being pregnant in matric was not uncool.
Other than the macro themes (child labour and gangster high school), the only highlights of my childhood were hidings (spankings).
Hidings
My very first childhood memory was at age five and entailed me getting a hiding. My mom ran a crèche from home. Father Christmas came with presents! All the kids went mad with excitement.
Father Christmas sat on a chair, called every child by name, and handed out gifts. When my turn came, I excitedly walked up to the big man, sat on his knee, and gazed into his face. Upon close inspection, I was surprised to see that Father Christmas was my dad. After returning to my seat, I immediately told my friends of my discovery. “Father Christmas is my dad!” After everyone went home, my dad told me to go to my room and wait for him. I got a big hiding for spoiling the other kids’ Christmas fantasies.
Another memorable hiding was for pushing my baby brother out of the tree-house to see if he could fly. And then holding his mouth closed so he wouldn’t scream and attract unwanted parental attention.
Text | Alan Knott-Craig
Photography | Tsuguliev
Life Lessons by Alan Knott-Craig, published by NB Publishers, is available now. For more information, go to nb.co.za.
SIOC-CDT is accelerating its community development agenda with a new leader at the helm.
Anita Loots has taken up the top job of Chief Executive Officer at the Sishen Iron Ore Company Community Development Trust (SIOC-CDT). Sishen Iron Ore Company SIOC (Pty) Ltd established SIOC-CDT in 2006. The mandate of the Trust is to invest in the empowerment and sustainable development of the communities surrounding the mining activities of SIOC, in five municipal areas in the Northern Cape and Limpopo provinces. To ensure that this vision is attainable, SIOC-CDT invests significantly in public benefit activities to unlock the socio-economic potential of its communities. Its specific key focus areas are enterprise development and job creation; good health and wellbeing; quality education; and emergent needs (i.e. infrastructure related to the key focus areas). The long-term aim is to ensure sustainable and thriving communities beyond the life of the mines.
SIOC-CDT has substantiated its stated intention of “defining ourselves through our actions, not our words” by investing over R1 billion in socio-economic and community development projects in its beneficiary communities since inception – in Gamagara, Ga-Segonyana, Joe Morolong, and Tsantsabane municipalities in the Northern Cape, as well as Thabazimbi in Limpopo.
Anita brings extensive experience, with a proven track record of strategic leadership in both public and private sectors, which will undoubtedly take SIOC-CDT to even greater heights. Before joining SIOC-CDT, she was the CEO of the Tirisano Construction Trust Fund (TCF) – a development Trust with a mandate to develop construction sector capabilities, skills, and infrastructure. Her approach focused on operationalising the programmes of the TCF, maximising its socio-economic impact, and ensuring infrastructure development that could unlock bottlenecks and service delivery challenges in disadvantaged communities.
Other roles include working as the Managing Director of Quo-Tec Limited (UK), a technology-strategy consultancy that achieved significant growth and profitability under her leadership. She returned to South Africa and had key roles building the technical capacity and engineering effort for the South African Square Kilometre Array (SKA) telescope team and serving on a number of international project committees, boards, and panels. She was the Head of Technical Units of the Presidential Infrastructure Coordinating Commission (PICC), supporting the work of the various governance structures of the Infrastructure Development Act (Act 23 of 2014), which promotes the development goals of the state through infrastructure development and lifecycle management.
Anita is a registered professional engineer with the Engineering Council of SA (ECSA), having received her B- and M-level degrees from the University of Stellenbosch. She has extensive international experience in technology-rich and knowledge-intensive engineering programmes, consulting (primarily infrastructure, engineering, science, and technology domains), innovation, technology and knowledge transfer, project management, research and development, as well as business development and management.
Anita has previously been recognised as one of the 50 most inspiring women in technology in South Africa and was inducted as a Fellow of the South African Academy of Engineering (SAAE) as well as the South African Institution for Civil Engineering (SAICE). She has also received recognition for her work in Ghana during her time at the SKA. She serves on the council of the Northern Cape-based Sol Plaatje University (SPU), where she is also Deputy Chair of the Facilities Planning, Infrastructure, and Information Technology Committee (FPIITC).
Anita is deeply committed to the development of young people and has been recognised for her contributions in this regard. Her dedication to driving positive change and her passion for socio-economic development make her an excellent fit for the role of CEO at SIOC-CDT. “SIOC-CDT belongs to five beneficiary communities and is accountable to them and other stakeholders, including our donor, Kumba. As CEO, I will lead the team with dedication and will strive to provide life-changing opportunities and enabling interventions to deliver on our mandate,” she says.
Text and Photography | Supplied
Premium seating for passengers 16 and up may become a new aircraft passenger option.
Imagine a flight where your biggest concern isn’t a nearby toddler’s meltdown but whether to catch up on work or get some sleep. This scenario is becoming a reality as more airlines test the waters of adult-only zones, offering a potential oasis of calm at cruising altitude.
Several carriers are taking the plunge into age-restricted seating. European Corendon Airlines has introduced an ‘Only Adult Zone’ programme, reserving the first dozen rows of their Airbus for passengers aged 16 and up. These zones cater to travellers seeking a quieter environment, whether for business or pleasure. In Asia, the trend has been airborne for years. Singapore-based Scoot has offered ‘Scoot-in-Silence’ cabins since 2018, creating a buffer between economy and business class for travellers aged 12 and older. AirAsia X and Malaysia Airlines have similar offerings on select flights.
Proponents argue that these zones offer more than just noise reduction. Business travellers might find unexpected networking opportunities, and fewer carry-ons mean quicker boarding times. It’s a tempting proposition for those who view air travel as an extension of the office. However, as with any innovation in the highly regulated world of aviation, child-free zones come with their share of turbulence. Critics raise concerns about fairness, while supporters claim it’s simply another premium seating option.
In an industry known for razor-thin profit margins and fierce competition, any innovation that allows airlines to differentiate their product is worth watching. Adult-only zones might be the beginning of a new era in air travel, where the journey is as customisable as the destination.
Create a quiet zone
Business travellers stuck in family-friendly zones aren’t powerless, though. They can minimise distractions and create a focused environment with noise-cancelling headphones and bring printed documents or offline tasks that do not require internet access, ensuring that they can be productive even if WiFi is unavailable. There is also the option to use flight time for some professional development – maybe an industry podcast?
And while we can’t choose our seatmates, we can control our reactions to difficult situations. Take a diplomatic approach when facing in-flight disturbances. Flight attendants are there to ensure everyone’s safety. They’re equipped to handle various situations that might arise. Common issues that may warrant crew intervention include persistent seat disturbances, excessive call button use, or passengers not following safety instructions. These aren’t just annoyances – they can pose safety risks. If you need to involve a flight attendant, do so discreetly and politely.
Text | Bonnie Smith
Photography | DC Studio
Bonnie Smith is General Manager of FCM. For more information, go to fcmtravel.co.za.
Targeting retirement at a younger age requires a good deal of planning.
The FIRE movement, which stands for ‘financial independence, retire early’, is a programme of extreme savings and investments that allows people to retire far earlier than a traditional pension plan would permit. This lifestyle and financial strategy is said to be particularly popular among Generation Z and young professionals and is extensively referenced on social media platforms such as Instagram, TikTok, and YouTube.
The core premise is to achieve financial independence by saving and investing a substantial portion of your income – typically 50-70% – in order to stop working much earlier than the traditional retirement age of 60 or 65. The recommended method is to live frugally, save aggressively, and invest smartly. Once you’ve built up a substantial financial cushion, you can pursue new passions and career paths without the pressure of having to earn a salary.
Many young people are attracted to this promise of freedom and flexibility. An in-depth youth insights study by Flux Trends, which formulates business strategies, and Student Village, a youth marketing agency, found that among respondents, Generation Z members plan to retire, on average, at 52 years, while 27% want to retire at age 45 or younger. Realistically, these retirement goals are unattainable for most South Africans.
Youth unemployment is extremely high. Those fortunate enough to have a job often subsist from month to month. There’s very little money left in their budgets for saving, let alone building up a substantial investment fund. Following the FIRE method is easier if you have a good education, a substantial salary, and no dependents. Nonetheless, the movement offers valuable lessons. Many people question the traditional narrative of working in an office for decades and only then following their dreams.
Step up your planning
Even if you can’t retire in your 40s, you can use many of the FIRE ideas to design a better financial future for yourself and your family, giving you more lifestyle choices.
You may not be able to retire at 40, but a solid understanding of money matters will bring you closer to a lifestyle driven by choice rather than necessity.
Text | Sarah Nicholson
Photography | Tint Media
Sarah Nicholson is the operations manager of JustMoney.co.za.
Taking short courses can boost the employability of youngsters trying to find work.
At 45.4%, South Africa’s youth unemployment rate dwarfs the national average (32.9%), highlighting the struggle many young people face entering the workforce.
While a traditional university degree can increase job prospects, factors like cost, time commitment, and location often make it inaccessible. Furthermore, 35.5% of young South Africans are NEET (Not in Education, Employment, or Training), further compounding the problem.
A means to reducing this is through online micro-credentials, which are compact courses certifying specific skills and knowledge that can overcome these barriers by providing young people with access to learning, thereby improving their chances of employability. These could expedite the journey from learning to earning, particularly in sectors where specific industry skills are lacking, such as those required for South Africa’s energy transition and where employers are looking to address talent shortages. Additionally, online micro-credentials could provide older people with opportunities to upskill themselves.
Unlike university degrees with their broad curriculum, micro-credentials focus on specific skills and knowledge, delivered through short, personalised, and often on-demand learning experiences, catering to learners seeking flexible and affordable learning opportunities. A quick skills upgrade in a specific area can enable learners to develop competencies that are in demand, potentially making them stronger candidates in today’s competitive job market.
Along with being a more cost-effective way to upskill in a shorter time, micro-credentials can be stacked to create a unique skills-based CV showcasing a candidate’s evolving skillset. Stacking these credentials allows learners to progressively build their proficiencies, keeping them relevant in a changing job market. These portable skills empower them to consider lateral career moves and demonstrate their current capabilities to potential employers.
Bridging the gap
South Africa faces a R1.6 trillion loss in unrealised economic potential due to the skills gap. Micro-credentials offer a solution for employers seeking to bridge this gap and nurture talent. By offering such opportunities, companies can attract individuals invested in continuous learning and retain valuable employees. This ongoing development allows employees to gain niche skills quickly, enabling them to adapt within the company and contribute to overall productivity.
Unfortunately, micro-credentials are still viewed as non-credit-bearing in South Africa, but policies are slowly being introduced to recognise their value. While formal recognition is underway, there’s an opportunity for businesses across the board to take the lead. Young people are the key lever in growing an economy, but it is our collective responsibility to give them the tools to do this.
By empowering our youth with micro-credentials, they can be enabled to adapt to the ever-changing business environment and unlock their potential. In doing so, we pave the way for a brighter economic future for all.
Text | Andrew Dickson
Photography | fizkes
Dr Andrew Dickson is an Engineering Executive at CBI-electric: low voltage. For more information, go to cbi-lowvoltage.co.za.
Are huge CEO incentives worthwhile or do they undermine the company concerned?
Bitcoin, since its inception in 2009, has been a standout story of spectacular financial gain, especially for those who invested early. From mere cents at its origin to its peak of almost R1.3 million in November 2021, Bitcoin’s return on investment has dwarfed traditional financial instruments.
This sort of growth is appealing and, on the surface, seems like a good analogy for rewarding top corporate executives who drive exponential growth in their companies.
In a world where executive remuneration frequently hits the headlines, the debate on whether it should be tethered by independent oversight, even in the face of exceptional shareholder returns, remains fiery. This discussion, often as dynamic and unpredictable as the market performance of Bitcoin since 2012, brings into sharp relief the core question: should there be a cap on how much CEOs can earn, regardless of their performance?
Consider the case of Elon Musk and his R1.5 trillion pay package, which was a significant multiplier over standard CEO earnings, even within his industry. This massive payout was tied not to a flat salary, but to reaching staggeringly high market cap, revenue, and earnings targets. To many, this might seem justified – after all, under Musk’s leadership, Tesla’s market value skyrocketed, akin to the early investors in Bitcoin witnessing their stakes multiply by over tenfold. However, the Delaware Court ruled this package unfair, primarily due to concerns about the independence of the board that approved it.
Risk versus reward
Consider this: if an individual had invested R19,000 in Bitcoin when it was priced at R19 (around February 2011) and held onto it until its peak in 2021, their investment would have grown to approximately R1.3 billion. The percentage increase here is almost unfathomable in traditional investment terms and serves as a compelling narrative for those advocating for unlimited executive pay based on performance results.
However, there are critical distinctions to be made when comparing the likes of Bitcoin to that of traditional companies like Tesla. Bitcoin operates in a decentralised, highly speculative market that is less influenced by traditional economic indicators such as company performance, governance, or macroeconomic policies. Traditional companies, however, operate in more regulated markets and are subject to economic forces, consumer demand, and competitive pressures that make their stock prices less volatile and speculative compared to cryptocurrencies.
Its value is largely driven by investor sentiment and market speculation, not by sustainable business practices or long-term strategic planning. In contrast, companies like Tesla are built on tangible products, services, and market strategies. Rewarding a CEO solely based on stock price performance could encourage short-term tactics, such as aggressive accounting, cost-cutting, or other strategies that might boost short-term returns at the expense of long-term sustainability.
The governance structure in traditional companies involves a board of directors, shareholders, and regulatory bodies that oversee company management and strategy. This structure is designed to balance the interests of various stakeholders, including employees, customers, and shareholders. High executive pay that mirrors the high-risk, high-reward model of Bitcoin investment can undermine this balance, focusing on shareholder returns without regard for other stakeholders.
Traditional companies have a broader economic impact through employment, innovation, and contribution to GDP. The societal impact of corporate leadership decisions is far more extensive than that of cryptocurrency fluctuations.
Fair or not?
The argument for capping executive pay, even in high-return scenarios, leans heavily on the principle of balanced corporate governance. Critics argue that, without independent oversight, pay packages can become disconnected from wider company health or employee remuneration. Imagine a scenario where a CEO is paid a bounty akin to a Bitcoin boom, while the company’s foundations – its employees – see little change in their compensation. This disparity can breed resentment and decrease overall morale and productivity.
Further, unchecked executive pay can spiral into excess, with leaders potentially prioritising short-term gains to hit targets linked to their compensation over long-term company stability. It’s akin to a Bitcoin trader encouraging risky investments without regard for future market conditions, aiming for immediate high returns that may jeopardise future stability.
On the flip side, why shouldn’t a CEO reap exceptional rewards for delivering exceptional returns? If a leader like Musk can steer a company to valuations that dwarf giants like Microsoft, as noted in the court documents, isn’t that worth a princely sum? After all, Bitcoin’s astronomical rise wasn’t capped – those who saw its potential early on and invested are now sitting on fortunes.
Supporters of high remuneration argue that it attracts top talent who can make bold, transformative decisions – much like investors in emerging technologies like Bitcoin. They contend that capping pay, especially for high performers, could stifle innovation and deter top-tier executives from aiming for truly ambitious goals.
Perhaps the real solution lies not in whether we cap or not, but how these packages are structured. Take the Bitcoin analogy: while it offers high returns, it’s also volatile and not tied to traditional asset values. Similarly, if executive pay were more dynamically linked to both short-term achievements and long-term company health (including employee welfare and sustainability practices), it could offer a more balanced approach.
Given these differences, the rationale for sky-high, uncapped executive compensation – akin to Bitcoin’s returns – becomes problematic. While high rewards for extraordinary performance can be justified, they must be balanced with considerations for sustainable growth, ethical governance, and equitable stakeholder impact.
A more balanced compensation structure might include:
Independent oversight could ensure that compensation packages are designed not only to reward sky-high market caps but also to encourage leaders to foster robust corporate cultures, prioritise cybersecurity, and manage other modern risks as highlighted in corporate governance guidelines.
In essence, this debate is less about the absolute numbers and more about the principles guiding those numbers. Just as Bitcoin operates within an ecosystem of market forces and technological advancements, executive pay is nestled within a complex system of corporate governance, ethical considerations, and business strategy.
Text | Chris Blair
Photography | Gearstd
Dr Chris Blair is CEO of 21st Century. For more information, go to 21century.co.za.
Fast-growing platforms could add extra functionality to their offerings and help solve major challenges.
E-hailing has transformed urban mobility in South Africa, with 21.1% of the population now using these transportation alternatives. Fuelled by influences such as evolving customer preferences, unique local conditions, and underlying macroeconomic factors, the industry is gearing up for further growth.
By 2028, it’s projected to reach a value of R7.12 billion and serve a user base of an estimated 14.38 million. However, to unlock its full potential, the industry must address present challenges while simultaneously capitalising on growth opportunities. Doing so could maximise the ride-sharing industry’s job creation and GDP contributions, benefiting both South Africa and its people.
Fair pricing for both drivers and passengers is essential. The sad reality is that South African drivers tend to earn less than minimum wage. This is because their earnings are eroded by rising fuel prices, vehicle rental fees, the elimination of incentives and bonuses, and increased commissions for each transaction. Longer hours are often the only way to compensate, impacting driver wellbeing and potentially compromising safety.
While it is hoped that the Economic Regulation of Transport Act will positively impact their earnings, drivers must be given more control over pricing. This will empower them to achieve sustainable incomes and economic stability.
Driver control over pricing could also benefit passengers, who could access more competitive fares, a critical factor during the current cost-of-living crisis where affordable transportation is a major concern.
Logistics solution
The industry also needs to reintroduce and expand incentive programmes and bonuses as a way to reward drivers, especially with 85% reporting that these are essential for their earnings.
The rapid growth of ride-hailing has coincided with a concerning rise in threats to the safety of both drivers and riders across all operators, tarnishing the reputation of the entire industry as a result. This isn’t unique to South Africa, as similar incidents are reported globally.
There are safety challenges in the industry, including insufficient driver background checks, lax enforcement of vehicle maintenance, and passenger harassment of drivers. However, a shared responsibility approach helps. Respect between passengers and drivers, with a zero-tolerance policy for discrimination, is essential.
Beyond passenger transport, there are a number of opportunities for the broader adaptation and expansion of e-hailing locally. Currently, the freight and cargo market, particularly in remote areas, faces significant gaps. E-hailing platforms can leverage their technology and networks to connect businesses and individuals with reliable cargo transportation solutions. This could not only create new income avenues for drivers but also contribute to a more streamlined and accessible logistics network across the country.
Text | Vincent Lilane
Photography | Ivan Moreno
Vincent Lilane is a Business Development Representative at inDrive. For more information, go to inDrive.com.
Enduring industry can help a whole continent adapt to climate change.
In many ways, Africa’s political, social, and economic landscape has been dominated by mining for centuries, with many African countries still heavily dependent on mining for export income.
Africa’s mining industry remains essential as the green economy gathers pace. The continent boasts the world’s biggest share of several ‘minerals of the future’ – commodities that are considered crucial to the global green transition.
The mining industry’s social and economic importance in Africa cannot be understated. In South Africa, mining contributes approximately 8% of GDP and provides direct employment to roughly half a million people. Given this dependence, the mining industry’s impact on climate change – and potential for contributing to climate change resilience – must be harnessed.
Climate change is not just an environmental issue but rather a global economic risk, and Africa is already heavily affected. Africa is one of the lowest contributors to greenhouse gas emissions that cause climate change, yet key development sectors are already experiencing widespread losses and damages attributable to human-induced climate change.
The impacts can be seen across sectors. Africa’s agricultural productivity growth has been reduced by 34% since 1961 due to climate change – more than any other region. Future warming will negatively affect food systems in Africa by shortening growing seasons and increasing water stress. Exposure of people, assets, and infrastructure to climate hazards is also increasing, compounded by rapid urbanisation, the infrastructure deficit, and a growing population in informal settlements.
Responding to changes
The direct impact of climate change in mining cannot be ignored. For instance, extreme precipitation resulting in flood damage to infrastructure – including mine waste residues – can have significant consequences and must be accounted for in mine planning and ongoing operations. But more than that, indirect impacts such as the health and safety of personnel onsite or of people in the surrounding communities, legal liability, and reputational consequences also contribute to the pressurised environment mining houses find themselves facing.
Exact details
Downscaled climate modelling is crucial for mines because it provides site-specific and localised information about future climate conditions. The results are useful for mine sites to develop effective response strategies, from engineered solutions and future-informed design decisions to water balance scenario analysis and bespoke site closure plans.
Traditional GCMs offer valuable insights into large-scale climate patterns but lack the resolution required to capture the unique characteristics of a specific mining site. Downscaled climate modelling has the potential to build an uncertainty advantage around climate change risk for mining companies. Developing climate-conscious, scenario-based business strategies and climate-proofing operations with engineering solutions is an important way to future-proof mining operations.
Text | Verushka Singh
Photography | Curioso.Photograph
Verushka Singh is Principal Associate: Climate Change, WSP in Africa. For more information, go to wsp.com.
Connecting with employees makes a huge difference to company cohesion.
Engaged employees are considered those who are fully invested in their work and care deeply about the performance of the organisation they work for. They have a sense of dedication and firmly believe that the work they do contributes to the overall success of the organisation.
However, developing a culture of truly engaged employees continues to prove elusive for some companies, often due to a lack of understanding coupled with a clear strategy.
Engaged employees are often viewed as loyal employees with low turnover rates. However, it is not always clear what exactly employee engagement refers to or how organisations can maintain associated low turnover rates through employee engagement. For this reason, it is important to unpack these two critical aspects that keep organisations consistently reviewing their employee engagement and retention strategies concurrently.
Engaged employees lead to higher retention statistics and increased productivity. Collectively, these aspects lead to positive customer interactions, improve company reputation, and ultimately increase an organisation’s competitive advantage.
Engaged employees are known for their eagerness to learn and develop themselves. They possess a positive mindset that motivates them to focus on finding solutions. They are committed to working as part of a team to help their organisation excel, often going above and beyond their duties.
They also tend to have higher job satisfaction levels. This leads to several advantages for organisations that have high engagement compared to those with low engagement.
Implementing a set of internal engagement principles aimed at encouraging conversations and fostering a ‘CONVOS’ culture helps.
A CONVOS culture is:
Get workers on board
In addition to developing a CONVOS culture within companies, there are further practical ideas to encourage employee engagement. Implement regular employee recognition programs, such as ‘Employee of the Month’, peer-to-peer recognition platforms, and anniversary awards. Such recognition boosts morale, increases job satisfaction, and fosters a positive work environment, leading to higher productivity and reduced turnover.
Offer training programmes, workshops, online courses, and tuition funding for further education. This makes employees feel valued and invested in, leading to increased skill levels, innovation, and loyalty to the company.
Provide options for remote work, flexible hours, and compressed work weeks, which link directly to improved work-life balance, reduce stress, and enhance job satisfaction, resulting in higher engagement and retention rates.
Introduce wellness initiatives like mental health days, meditation sessions, and health screenings, which promote physical and mental wellbeing, reducing absenteeism and increasing overall productivity.
Create channels for regular feedback through surveys, suggestion boxes, and town hall meetings to make employees feel heard and valued.
Develop clear career progression plans and provide mentorship programmes to ensure employees are motivated by visible growth opportunities, which boost engagement and reduce turnover.
Involve employees in strategic planning, problem-solving sessions, and decision-making processes. This will increase a sense of ownership and accountability, leading to higher motivation and engagement.
Maintain open lines of communication about company performance, goals, and changes through regular updates and meetings. This builds trust, reduces uncertainty, and aligns employees with the company’s mission and vision.
Implementing these initiatives requires thoughtful planning and ongoing commitment, but the benefits in terms of increased employee engagement, satisfaction, and retention can significantly contribute to a company’s success.
Text | Chantal Ramburan
Photography | Dragana Gordic
Chantal Ramburan is HR Business Partner at The Independent Institute of Education. For more information, go to iie.ac.za.
Many parents prefer hybrid working because of the benefits for their families.
New research among working parents has found that three-quarters of them would look for a new job if they were asked to travel to a central office five days a week. The study, undertaken by International Workplace Group among more than 1,000 parents in hybrid working roles, found that 83% said they were better parents as a result of the flexibility offered by hybrid working.
Additionally, 89% say they are closer to their children, 92% say they are more present, and 86% report that their family’s quality of life has improved.
A key driver of improved family happiness has been the additional time afforded to parents by the reduction of long daily commutes. Some 84% of parents said hybrid working allowed them to spend more time with their children, with 85% saying they are now more involved in day-to-day parenting responsibilities.
Nine in 10 parents said that hybrid working had empowered them to have a better work-life balance, which in turn is enabling more time for family activities. This is particularly pronounced in the morning, with parents reporting that they have more time for breakfast together, getting children ready for school, and doing the school run.
Better able to connect
After school, parents said they can now more regularly help their children with homework and eat dinner with their family, while 90% said they were now more able to be there for important milestones and events for their children, including parents’ evenings, family birthdays, and school holidays.
On average, parents now have an additional five hours a week to spend with their families, equivalent to 260 hours a year or an additional hour every working day. Almost a quarter of parents reported time savings of more than five hours a week. The study also revealed that, on average, parents were saving nearly R100,000 a year on childcare. More than half said that they would struggle to pay for the childcare services required to cover a full five-day working week in a central office.
The research shows that flexibility is now a decisive factor in how and where parents choose to work. With parents currently making up 40% of the workforce, organisations that overlook this shift to the hybrid model risk falling behind and will struggle to attract and retain the best talent as the modern workforce continues to demand adaptability. Ultimately, employers who embrace this are investing in a happier, more engaged workforce.
Text | Supplied
Photography | Evgeny Atamanenko
For more information, go to iwgplc.com.
Toxic leadership practices are a surefire way to reduce workplace morale and profitability.
Many will know the feeling: the dread every morning before the alarm bell rings. It’s not the workload or the commute that looms large, but the thought of facing the boss. Unfortunately, managers and leaders can contribute significantly to workplace dissonance, which negatively impacts the mental health of individuals as well as productivity and company performance.
“I hate my boss” is a strong statement. Still, in the context of a toxic workplace, it becomes a valid expression of the frustration, anxiety, and helplessness many employees feel. A boss can make or break your experience at work. Unfortunately, too many find themselves trapped in situations where their leaders are not mentors but tormentors. And given South Africa’s tough jobs marketplace, dropping tools and leaving the situation is simply not an option.
Toxic bosses can manifest in various forms: the micromanager who stifles creativity, the absentee leader who offers no guidance, or the overtly hostile manager who creates a culture of fear. These behaviours can leave lasting scars on employees, affecting their professional growth and personal wellbeing.
Research indicates that employees with difficult bosses are more likely to experience stress-related health issues, including anxiety, depression, and even cardiovascular problems. The constant pressure and negativity can erode self-esteem and create a sense of hopelessness. It’s about more than feeling undervalued or unappreciated. It’s about the mental and emotional exhaustion of working in a hostile environment and its impact on one’s personal life beyond the office. The Sunday night dread, the loss of sleep, and the constant second-guessing of one’s abilities can be debilitating.
Company leadership needs to recognise the influence of toxic leadership, certainly to protect employees, but also – for less altruistic reasons – because it impacts performance. One might assume that fear and strict oversight drive productivity, but the opposite is often true. A toxic boss can create a disengaged workforce.
Create a safe space
This disengagement can lead to higher turnover rates, increased absenteeism, and decreased overall team morale. Companies pay a high price for poor leadership – financially, and for the loss of talented individuals who seek healthier work environments.
Organisations must foster a culture where employees feel safe to speak up about their concerns without fear of retribution. Regular anonymous feedback mechanisms can help identify issues before they become ingrained.
Leadership training is crucial. Many toxic bosses are not inherently malicious but need to gain the skills to manage effectively. Training on emotional intelligence, communication, and conflict resolution can transform a leader’s approach and improve team dynamics.
For employees, it’s essential to build a support network. Whether through professional counselling, peer support groups, or mentorship outside the organisation, having a space to express frustrations and seek advice can be invaluable.
Employees also need to empower themselves. Documenting instances of toxic behaviour, seeking internal transfers, or exploring external job opportunities are all steps that can be taken. It’s important to remember that no job is worth sacrificing your mental and emotional wellbeing.
Text | Linda Meyer
Photography | BearFotos
Dr. Linda Meyer is a leadership expert and MD at IIE Rosebank College. For more information, go to rosebankcollege.co.za.
The development of AI comes with risks, but also with potential for better protection for businesses.
Artificial intelligence (AI) has ushered in both promise and peril for organisations needing to combat cyber threat actors. Generative AI (gen AI) can be used by malicious actors to craft sophisticated phishing emails, spam, and disinformation campaigns, amplifying the scale and effectiveness of cyber attacks. However, defenders can also harness AI for threat intelligence research, improved threat detection capabilities, and streamlined incident response. It’s a battle of wits and algorithms, where innovation is the currency.
According to the World Economic Forum’s (WEF) Global Cybersecurity Outlook 2024, “Emerging technology (like AI) will exacerbate long-standing challenges related to cyber resilience.” It therefore comes as no surprise when Help Net Security reports that:
Contrary to fears about AI taking people’s jobs, Help Net Security reports that only 12% of security professionals believe AI will completely replace their role.
Useful addition
In an industry fraught with constant pressure and hypervigilance, the ability to augment human capabilities contributes significantly to the mental wellbeing of cyber-security professionals, improving employee experience and key skill retention. The deluge of cyber-security data and alerts poses a significant challenge, often overwhelming analysts and impeding their ability to prioritise and react effectively. This is the transformative power of AI-driven automation.
Harnessing AI to digest vast amounts of data and distill actionable insights allows cyber-security professionals to focus their attention on the most critical and genuine threats, mitigating the risk of burnout and cognitive overload. In essence, AI empowers defenders to automatically and proactively identify and mitigate threats in real time, safeguarding digital assets with unparalleled safety, convenience, and precision.
AI helps cyber-security specialists discover and analyse new threats more rapidly. Machine learning algorithms play a pivotal role in behavioural and malicious code analysis, offering insights into the modus operandi of cybercriminals. Large language models serve as invaluable tools to interpret and explain threat intelligence, facilitating case summarisation and automating incident creation.
AI should complement, not replace, human expertise. Human oversight remains indispensable in guiding and refining AI-driven cyber-security solutions for the foreseeable future, ensuring ethical and effective implementation in the cyber-security domain.
Working together
In an industry segment where there simply aren’t enough skills, hiring more people cannot be a sustainable solution. That’s why AI emerges as a formidable ally in bridging the cyber-security talent gap in three ways:
Text | Adrian Stanford
Photography | Grodenkoff
Adrian Stanford is Chief Technology Officer at ESET Southern Africa. For more information, go to eset.com.
Being online when out of the house or office is important but also a potential threat to your security.
Public WiFi is a convenient way of staying connected on the go, whether at a café, a shopping mall, or an airport. However, it’s important to be aware of security considerations when connecting to these unrestricted networks. Sometimes, scammers create fake WiFi networks or compromise existing ones.
They may use names that are similar to legitimate networks to trick users into connecting. Once connected, personal information such as social media logins, banking details, and email addresses become vulnerable to interception and misuse.
Despite these concerns, there are effective ways users can protect themselves and ensure their data remains secure. It is generally advisable to use public WiFi networks only when absolutely necessary due to their potential security vulnerabilities. When using public WiFi, confirming the legitimacy of the network with the facility’s staff can help prevent connections to deceptive networks that may capture personal information.
If a network requests login credentials through external platforms such as social networks, this is a warning sign. Such requests can indicate a phishing attempt aimed at capturing personal information. It is a safe practice to avoid accessing websites that require login information, particularly financial services, while connected to public WiFi. This practice significantly reduces the risk of sensitive data interception.
Using a VPN while on public WiFi can significantly improve internet privacy. Modern VPNs encrypt data and shield online activities from unauthorised access, and their use does not notably affect internet speed, making them suitable for continuous use.
Keep it to yourself
Following these tips and using a reliable VPN ensures that a user’s browsing experience on public WiFi networks remains private. As well as providing data encryption, some comprehensive security solutions protect against various cyber risks like phishing, where scammers create fake networks to steal login credentials, and DNS spoofing, which redirects users to malicious sites. Additionally, VPN encryption helps guard against the targeted attacks that can exploit browsing history and other sensitive information, offering robust protection against the potential dangers associated with open WiFi networks.
In addition, VPNs can be used continuously, not just in particular scenarios like connecting to open WiFi networks. Keeping a VPN active at all times ensures that user data remains protected, maintaining privacy regardless of the network used. Also, high-quality VPN services do not compromise internet speed, allowing users to enjoy full protection without experiencing significant reductions in their browsing or download speeds.
Some people may consider VPNs as tools for special occasions, but they can help to improve users’ privacy and be used as a cybersecurity measure for daily use. With ongoing improvements and increased privacy levels, VPN strengthens defence against present risks in the digital space while providing protected, faster, and reliable transparent connections.
Text | Seifallah Jedidi
Photography | ADV images
Seifallah Jedidi is Head of Consumer Channel in the Middle East, Türkiye, and Africa at Kaspersky. For more information, go to kaspersky.co.za.
Integrated customer service mechanisms work well, but only humans can offer empathy.
In an era where AI dominates conversations about customer experience, there is a palpable fear among customer service agents about their continued value in contact centres. Will AI replace a workforce segment already plagued by high turnover?
Imagine securing your first job as a call centre agent, only to learn that company strategies increasingly focus on cost-saving measures, including replacing humans with AI for customer service.
Despite the strong case for AI in customer service, it is unlikely to replace humans entirely, especially in complex service scenarios. The significant cost-saving benefits of using AI for knowledge sharing are undeniable. However, AI struggles to resolve intricate issues, which underscores the irreplaceable value of human agents who bring empathy, intuition, and sincerity to the table – EQ.
The pessimism that AI and tech will make more jobs redundant in the customer contact sector and mark the end of human agents is misplaced. If anything, technological advances massively improve customer experience by facilitating better human connections and more meaningful depth of engagement between customers and agents.
In many respects, the human vs AI debate is a paradox – the reality is that most job roles have been made fundamentally better, more efficient, and more meaningful thanks to technology. The adoption of technology and AI is an irrefutable fact and is needed in business to achieve operational efficiencies, cost savings, and progress. However, while the case for AI in repetitive and simplistic customer service channels cannot be discounted, the need for human EQ – empathy – in delivering great customer experiences in a tech-driven world is only heightened. Customer service and experience, with their many complex and nuanced facets, are very unlikely to be delivered using AI only.
Who does what?
To effectively integrate AI in customer service, companies must thoroughly analyse the nature of incoming customer queries. Queries related to information gaps can be clustered for self-service options. The biggest challenge in current AI deployment is the over-reliance on tech teams, leading to generic responses that fail to address real customer needs or create the desired experience.
Often, it seems chatbot interfaces are designed by tech teams without consulting customers, and they are often prone to overuse. This results in responses that lack basic content intelligence, requiring significant customer effort to navigate. This unintuitive user experience frustrates customers across generations, making it difficult to reach a human when needed on more complex queries.
If a customer finds themselves locked in a frustrating bot process and unable to get through to a human agent, the door is wide open for an aggravating experience and an irate customer. Such ‘self-help’ options can easily disempower customers, creating more tension and less satisfaction, which does not serve the company’s interests.
The challenge is in striking the balance between both worlds. Purpose and the point of the customer interaction should be well considered when it comes to deploying technology in a customer service journey – timing and purpose are everything.
To leverage technology in customer experience, particularly in customer support, companies should focus on the following:
Take the correct approach
Several fundamental challenges hinder effective humanised customer support:
Once basic knowledge-sharing is automated, focus on building a team that truly represents your company. This begins with recruiting the right personalities. Candidates should embody the company’s customer promises and undergo thorough onboarding to align with desired experiences.
Joey Coleman’s Never Lose an Employee Again highlights key principles for developing a strong team:
Incorporating emotional intelligence as a hard skill in the onboarding programme is essential. Practical exposure through simulated scenarios prepares agents for real interactions. Continuous quality improvement is supported by engaging experienced staff to mentor new hires and providing real-time on-the-job quality assurance and training.
A thorough assessment of what service agents need to effectively perform their tasks and thrive is crucial. Empowerment to make decisions is also key. Agents should have the authority to go the extra mile and ensure customers leave satisfied.
Text | Liezel Jonkheid
Photography | PeopleImages.com – Yuri A
Liezel Jonkheid is Director and Founder of the Consumer Psychology Lab. For more information, go to consumerlab.co.za.
Employers who fail to honour labour agreements may be subject to heavy fines.
Conciliation is a process used by the CCMA and bargaining councils to enable the disputing parties to settle the matter amicably without having to go to arbitration or to court. A commissioner is assigned to mediate the dispute with the parties by helping them reach a peaceful agreement.
Where conciliation succeeds in achieving such an amicable resolution, the parties sign an official agreement on the letterhead of the CCMA or bargaining council. A breach by either party of this agreement constitutes a contractual violation.
Where, for example, the employer has agreed, via an official settlement agreement, to reinstate the employee and then fails to do so, the employee is entitled to ask the CCMA or bargaining council to convert the agreement into an award. If the employer disobeys that award, it could be found to be in contempt of court.
In the case of Bernardus Coetzer vs Thabakholo Environmental Solutions and Another (Case number JR1599/23 – 4 June 2024), the parties had signed a CCMA settlement agreement to the effect that the employer would reinstate the employee. However, the employer failed to do so and also disobeyed the resulting CCMA award that reinforced the settlement agreement.
The Labour Court found that the employer was in contempt of court for disobeying the award. The Court therefore ordered the employer to reinstate the employee, to pay his legal costs, and to pay a R100,000 fine.
Don’t be fooled
Due to the fact that the conciliation process is normally peaceful, informal, and amicable, employers can deceive themselves into believing that conciliation agreements have no weight and can be flouted.
The costly outcome of the Thabakholo case reveals the fallaciousness of this belief. It shows that employers need to gain a better understanding of the purpose of CCMA conciliation and the binding nature of settlement agreements. This understanding is essential to avoid the heavy costs of breaching such settlement agreements. In addition, employers need to gain a clear understanding of the way in which labour law protects employees and places heavy obligations on employers.
Text | Ivan Israelstam
Photography | 89stocker
Ivan Israelstam is Chief Executive of Labour Law Management Consulting. Contact him on 011 888 7944 or 082 852 2973, or at ivan@labourlawadvice.co.za. To access the video series Walking The New Labour Law Tightrope, go to labourlawvideos.co.za.
Parents and politicians need to join forces with schools and tertiary institutions to ensure learners are properly prepared for life.
On 29 May this year, South Africa held one of the most pivotal elections in its democratic history. As politicians continue to work to find common ground and make the Government of National Unity function, there is a palpable concern about the future of some of the country’s most crucial sectors.
The education sector has made remarkable strides since 1994. Despite the challenges that need to be addressed in primary and secondary education, many South Africans can confidently attest to the benefits of quality education, surpassing the achievements of previous generations. However, it’s crucial to acknowledge the current disruptions and the future being shaped for South Africans.
The current focus on the purpose of education must be sustained and reinforced to produce high-calibre graduates. South African employees are highly sought after because they are known to be hard workers and have some of the best skills in the world. Many South Africans must be dedicated and work hard to complete their qualification. This is due to the significant strides that were made by higher education institutions, which have always made a significant effort to focus on the quality of the education provided to students.
In recent years, this focus has been reinforced by industry regulators like the Council on Higher Education, the Department of Higher Education and Training, and the South African Qualifications Authority, which constantly assess the programmes provided by higher education institutions, determining whether they meet specific quality standards.
The government is urged to take a leaf out of the efforts that have been made by higher education providers and assess the readiness of high school learners and whether they are adequately prepared for life after school in a similar way. Many higher education institutions face a significant challenge of dealing with students who have a wide gap in the skills necessary to excel at a tertiary level, mainly because many South African schools are significantly under-resourced, making it harder for these learners to compete on the same level as others. If this is addressed, schools can focus on addressing the quality issue.
Manage technology
Many higher education institutions are finding their way in an education system increasingly governed by technology. While this forces students and educators to step out of their comfort zones, they excel. Technology-based education is not new and has been around since the turn of the century. However, the slow introduction of this form of education and its disruption was significantly accelerated during the COVID-19 pandemic, which created an inflection point that cannot be ignored. Many students now gravitate towards distance-based education as it allows an added dimension when it comes to accessing higher education.
But technology, while a welcome game changer, also has challenges. The rise of generative artificial intelligence and how students and learners use it needs to be revised. Education is being fed to learners who must be encouraged to apply critical thinking when presented with information. Higher education institutions nationwide are holding workshops on incorporating generative AI into learning responsibly. These workshops are aimed at collaborating with students and testing the waters on what they want to get out of technology-based education models while setting firm boundaries on what will be allowable by the institution. The latter is being initiated through guideline documents workshopped with students.
Home base
While there is a growing need for the government to address specific challenges within the education sector, the focus on quality education must begin at home. Educators increasingly feel that technology is taking over their lives and that it is a wave that is becoming uncontrollable. Families need to take a stance when it comes to technology and the role that it plays in their children’s lives. Technology has changed the game regarding access to education, but this needs to come with critical thinking that needs to be encouraged at home, at school, and within tertiary institutions.
There also needs to be a renewed focus on encouraging the youth to become the educators of tomorrow. Parents often complain about the education system and how it may not benefit today’s youth. There is a desperate need for quality educators to come through the system who have dealt with the current challenges and have overcome them.
Text | Saritha Beni
Photography | Gorodenkoff
Professor Saritha Beni is Director of the MANCOSA School of Education (SOE). For more information, go to mancosa.co.za.
The quiet quitting phenomenon is unlikely to go away if employees don’t feel valued.
The traditional notion of physical presence as a measure of productivity and commitment is being challenged. Instead, there is a shift towards valuing emotional engagement and connection with work, even if it means employees are not always physically present.
However, an emerging trend in the modern workplace is the concept of ‘quiet quitting’. This term refers to employees disengaging emotionally from their work without explicitly resigning. It often occurs when employees feel undervalued, disengaged, or burnt out, leading them to gradually withdraw their emotional investment in their roles. While they may continue to show up physically, their minds and hearts are no longer fully present, impacting their productivity and overall wellbeing.
Although companies recognise the impact of quiet quitting, there is no real change. This can be ascribed to, among other things, a lack of understanding. If a manager does not understand the root causes of disengagement or recognise the signs of quiet quitting, it can be difficult to take effective action. Addressing disengagement requires proactive measures to create a positive work environment, provide meaningful work, and support employee wellbeing.
Managers may also lack the necessary training or resources to address quiet quitting effectively. In some cases, the organisational culture may contribute to quiet quitting. If the company values are not aligned with employee values, or if there is a lack of trust and transparency, employees may be more likely to disengage or leave quietly.
Keep channels open
A challenging economic climate can impact the level of engagement. Organisations may not be able to offer competitive salaries or benefits to their employees. This can lead to dissatisfaction and lower motivation, affecting employee engagement levels.
When employees perceive limited growth opportunities due to economic constraints, they may become disengaged and less motivated to perform at their best. Effective communication from leadership is then crucial to maintain employee engagement.
In a busy workplace, employees may not have the opportunity to build strong relationships with their colleagues. This lack of connection can lead to feelings of isolation and loneliness. Many people are now working from home or in different locations from their colleagues. This physical distance can lead to feelings of loneliness and disconnection from the team.
A toxic or unsupportive workplace culture can also breed loneliness. If there is a lack of trust, respect, or camaraderie among employees, individuals may feel isolated and lonely in such an environment.
Stay connected
There is plenty of practical advice worth following in such situations. Actively listen to concerns and suggestions and demonstrate that feedback is valued by implementing changes based on the input. Recognise and celebrate employee achievements and milestones publicly to show appreciation for their hard work.
Provide training and workshops on stress management, mindfulness, and resilience to help employees cope with work-related challenges. Encourage work-life balance by promoting flexible working arrangements, setting boundaries for after-hours communication, and supporting employees in taking time off when needed.
The idea of ‘quiet vacationing’ is also gaining traction as employees seek ways to recharge and maintain a healthy work-life balance without completely disconnecting from work. This practice sees employees taking paid time off and going on a holiday without formally putting in leave (without informed consent).
This became prevalent after COVID, and more employees working remotely makes it easier to do. A recent survey by market research firm The Harris Poll found that the practice is higher among younger workers, with 37% of them being millennials and 24% Gen Z. It also notes that the practice is not just about being out of the office (should their job be office-bound), but links to other issues such as the inability to disconnect, the anxiety of requesting time off, pressure to always be available, guilt, and the perception of them from their managers and other employees.
This once again goes back to company culture and providing a conducive environment where employees feel supported, free to communicate in a psychologically safe space to express themselves. It highlights the importance of fostering a positive work environment that values employee wellbeing and fulfilment. By embracing these changes and adapting their practices accordingly, organisations can cultivate a loyal and engaged workforce poised for success in the digital age.
Text | Janine O’Riley
Photography | tairome
Janine O’Riley is Conference and Reward Awards Chair of the South African Reward Association (SARA). For more information, go to sara.co.za.
New book explains the importance of evolving technology for companies providing travel services.
Why travel and tourism must embrace AI
The tourism sector includes a diverse range of services that extend well beyond travel and accommodation. The sector includes everything from dining options to experiences and even health and wellness. As a crucial global service industry, tourism contributed a staggering US$8.9 trillion to the global GDP in 2019. The sector is increasingly intertwined with technology, leveraging it to evolve and enhance traditional practices and help enable future ones.
Artificial intelligence has been pivotal in evolving the tourism industry, significantly improving customer service, offering personalised travel experiences, and bolstering overall customer contentment. Dmitri Koteshov, a Senior Business & Tech Editor for EPAM, has reported on the transformative impact of AI in tourism, noting that nearly every company in the industry now utilises at least one form of AI technology. He says the market value for AI in tourism is anticipated to hit US$1.2 billion by 2026.
AI isn’t something that will change travel; it’s doing so already. From self-service flight bookings and baggage check-ins to interacting with hotel staff in different languages and virtual city tours, AI has already shifted the paradigms of travel and continues to expand the possibilities.
Smarter travel apps
One of the most widely used travel applications is Google Translate. Originally limited to translating text between languages, in recent years the ability to translate text on the fly using a smartphone’s camera was added and, more recently, Google included the ability to have back-and-forth conversations in multiple languages.
Today, the Google Translate application programming interface (API) is also being integrated into third-party tools by companies to make their services accessible to a wider audience. Similarly, tools like Lingo24 employ AI-driven cognitive computing to deliver translations that are more natural and user-friendly.
AI technology in the travel sector also provides tools for crafting personalised travel plans. Smart AI applications assist travellers in selecting options that best fit their preferences, budget, timing, and other factors. These tools not only offer customisation but also help travellers navigate and discover their chosen destinations more effectively.
Platforms like Visits.ai streamline trip planning into a single-click process, utilising AI to gather data on destinations and traveller preferences to refine recommendations and itineraries.
Chatbots
AI-powered chatbots have transformed from a novelty into a staple of customer support in many industries – and travel is no exception. A survey by Ubisend found that 48% of respondents were indifferent to whether they receive travel information from a bot or a human agent.
Chatbots are a straightforward and cost-effective AI-powered tool for tour and activity companies, offering swift responses to customer inquiries and enhancing communication strategies. In the hospitality industry, they’ve become essential, streamlining booking processes, centralising information, independent of time zones, and greatly improving the efficiency of query handling in the process. Chatbots have benefits for service operators and end-users alike, and as they get smarter, they’re only going to become more prevalent.
Voice-powered assistants
Given the advances in voice-based computing (as seen in Google Translate) and the power of chatbots, voice-powered virtual assistants are the obvious next step. Voice-based AI is revolutionising the hospitality sector globally, letting guests book services or adjust room settings with voice commands alone.
Hotels are increasingly integrating voice assistants in rooms, providing guests the convenience of immediate responses to their requests or inquiries. Furthermore, voice recognition tech enables around-the-clock access to tourist information and the possibility of robotic assistance, reducing the need for human staff, particularly during off-peak hours.
WestJet’s virtual assistant, Juliet, is a standout in chatbot technology, handling the majority of customer support inquiries and adeptly managing a surge in requests during the pandemic, effectively performing the work of entire support teams.
Smart speakers like Amazon’s Alexa and Google’s Assistant – which combine voice recognition and AI – are transforming the tourism sector by performing a range of tasks, decreasing the workload on manual concierge services, offering prompt information, and enhancing guest experiences with in-depth guidance.
AI is also advancing traditional concierge services. Nowhere is this better exemplified than with Connie, Hilton’s AI robot, which assists guests in discovering local attractions and amenities, learning from each interaction to improve future communication and service in the process.
Personalising the personal
A Google study found that a majority of travellers (74%) arrange their trips online, with over 45% relying on smartphones to do so. Millennials, in particular, are driving this trend – integrating social media and mobile apps into every stage of trip planning. In response, the travel industry is evolving its business models and offerings to appeal to these tech-savvy consumers.
AI is at the forefront of creating tailored travel experiences by analysing individual customer data such as past bookings and online behaviour. This data-driven approach allows for the crafting of personalised itineraries and suggestions, enhancing the customer experience while also fostering loyalty.
AI’s role extends to refining the customer’s travel planning process through machine learning, allowing for bespoke recommendations. Also, AI is leveraged in marketing, using customer insights to deliver targeted promotions and communications, ensuring that valuable offers reach the right audience, potentially boosting business.
Text | Mark Nasila
Photography | DavideAngelini
African Artificial Intelligence: Discovering Africa’s AI Identity by Dr Mark Nasila is published by Tracey McDonald and available now. For more information, go to traceymcdonaldpublishers.com.
Having overlapping portfolios can make an employee more valuable in their workplace.
As economic uncertainty prevails and job cuts – or the threat of them – continue to loom large at workplaces in South Africa and across the globe, a new approach to futureproofing one’s career and prospects is emerging: becoming a generalist.
A generalist might sound like the idea of the proverbial ‘Jack of all trades’, but in fact, it equates to being a master of your area of expertise while also having a deep understanding of and a handle on the interrelated disciplines that impact the success of a business.
According to the 2023 Global Culture Report by the OC Tanner Institute – a research organisation that focuses on workplace culture – 50% of employees said their organisation favours professionals with a broad range of skills across multiple disciplines. The research canvassed 36,000 employees, leaders, HR practitioners, and business executives across 20 countries worldwide.
In the current landscape, bolstering one’s career requires going beyond a laser focus on your area of expertise. The good news is that doing so doesn’t require heading back to university to achieve another qualification in an unrelated field. Rather, it requires a commitment to self-study, developing commercial acumen relevant to your organisation, and keeping on top of what is happening in the world at a macro level.
Wider scope
To remain competitive in a precarious environment, professionals today must sign up for the challenge of not only mastering their specific roles but also understanding the broader business landscape. It is essential to understand and be able to assess and navigate all those factors that can and do influence your company and your work, even if it would generally be considered not part of your job or portfolio.
For instance, a marketing or communications executive who understands the legal environment will be able to respond more effectively and efficiently to crises than one who first needs to wait for the legal department for preliminary insights before considering a response. Similarly, regardless of whether you’re in sales, operations, or finance, keeping an eye on trends and changes in local and global markets enables one to function in a more impactful way by anticipating risks, challenges, and opportunities.
Examples abound of the different ways in which cross-functional competence manifests, the value it brings to a company, and, by extension, the desirability of these professionals to the company. To remain or become competitive, professionals today must be able to contribute strategically to the conversation and contribute ideas in addition to their core portfolio.
This does not mean you need to be able to do more than one job. It means broadening your scope of insight and competence. It is about understanding how things interrelate and understanding the combined impact of various factors. Depending on one’s main field of expertise, there are various adjacent fields and skills that can be self-taught and self-studied on the path to becoming a generalist.
One that applies to everyone in the organisation is learning how the business runs by speaking to people, reading up about the industry, knowing what’s happening on the ground in the sector more broadly, and which influences and trends are impacting the company. It requires little more than 30 minutes a day to read up on areas outside of your own expertise to gain an understanding of macro- and micro-economic factors. You don’t have to do an MBA. The knowledge will start seeping in, and gradually you will be able to contribute more broadly.
Increased knowledge
Other skills that can be developed with practice over time include resourcefulness and problem-solving, as well as relationship and influencing skills. Resourcefulness isn’t about knowing everything; it’s about finding solutions and being able to know where to look to find solutions that don’t fall within your area of expertise.
When faced with challenges, be the person who figures things out. Seek knowledge beyond your role, stay informed about industry trends, and contribute insights that go beyond your job description.
Also, know that technical competence alone won’t suffice. Overlay it with relationship-building and influencing abilities. Learn how to present information effectively and be able to empathise with stakeholders and drive decisions. In a world where AI handles routine tasks, an ability to influence remains uniquely human and a USP in the workplace.
Becoming a generalist isn’t only a strong approach to standing out in your current role and company, but it will also play an important role when you decide to pursue new challenges. Companies seek individuals who combine technical prowess with business acumen and communication skills. If you can build a reputation as the standout performer, the person who is recognised for their valuable contributions, you can keep your career trajectory moving upwards.
Text | Advaita Naidoo
Photography | Marko Aliaksandr
Advaita Naidoo is Africa MD at Jack Hammer Global. For more information, go to jhammerglobal.com.\
Lease audits are a crucial part of owning or occupying real estate.
The lease stands as the cornerstone of occupier-landlord relationships in commercial real estate. Yet, beneath the surface of these meticulously drafted documents lies a complex web of financial obligations and legal stipulations that can easily become tangled. The more leases an organisation has, the higher the risk of costly trip-ups.
A lease audit is a powerful tool that not only untangles these complexities but also uncovers hidden savings, ensures compliance, fosters better business relationships, and supports more strategic decision-making. Such an audit is a deep dive into the details of a lease to ensure that all its terms and obligations are being met and that neither party is being shortchanged.
For tenants, a lease audit can reveal discrepancies or errors in billing that might result in significant refunds or savings. For landlords, it ensures that they are receiving the correct payments and that the property is being maintained according to the lease terms. Essentially, the process helps both landlords and occupiers achieve their financial and operational goals.
In essence, a lease audit is the comprehensive review and verification of the accuracy and compliance of a commercial lease agreement. This meticulous process covers various aspects, such as rent, operating expenses, taxes, maintenance, utilities, and other charges that could either be billed to the tenant or paid by the landlord. Beyond financial scrutiny, it also assesses the market value of rent, what services should be provided at the property and by which party, and other lease terms and events.
With an up-to-date audit in place, both the occupier and the landlord can enjoy a smoother relationship by being on the same page regarding their obligations and having a clear understanding of their responsibilities. This can lead to greater satisfaction and trust, fostering a more cooperative, productive, and even longer-lasting partnership.
Conducting a lease audit is a detailed and structured process. It can be done in-house by a tenant or a landlord but, due to the wide range of expertise needed, it is usually placed in the skilled hands of a third party experienced in commercial real estate and lease auditing, especially in a specific market, with strong professional ethics, including integrity, confidentiality, and impartiality. Beyond this, proficiency in data collection, analysis, and reporting has become essential.
Dependable data
In today’s world, data reigns supreme. As businesses and property owners aim to get the best value from their leases, a meticulous and tech-driven approach to audits signals clear and reliable assurance.
There are often common challenges at the start of the lease audit process. Sometimes, property data is incomplete, important lease events are not visible, and rental data captured manually can be inaccurate and lead to incorrect payments. In addition, data might not be aligned with regulatory compliance, such as IFRS 16/ASC 842, and different data sets can make it hard to maintain transparency and good data governance.
Addressing these challenges through a comprehensive data cleanse and property contract review is a crucial step in the process. The best way to proceed is to take a systematic approach to lease audits and payment reconciliation. First, gather all lease documents and upload them into specialised abstraction software, which extracts key information, checks for missing data, and identifies any gaps.
For payable leases, this involves matching sites to payment records, checking for any differences, and preparing financial models and reconciliations. For receivable leases, a similar process is followed, ensuring that all billings are accounted for and reconciled.
The role of technology in these audits cannot be ignored. Advanced software and AI tools have made lease audits quicker and more accurate. These tools can process large volumes of data quickly, spotting patterns or mistakes that humans might miss. By using these technologies, it’s possible to gain more detailed and actionable insights to help them get the most value from their leases.
Lease audits are not just about finding and fixing mistakes. They also help create robust systems to prevent future errors and ensure ongoing compliance. A detailed report with findings and recommendations is provided, which can then be used to make informed decisions and adjustments. If monitored and maintained on an ongoing basis, the benefits can be sustained over the long term.
The scope and depth of the process may vary depending on the number, complexity, and duration of the leases in a portfolio. They can be done on a once-off basis or as an ongoing process. Once any required adjustments are identified and quantified, they can include negotiations, resolutions, lease management, real estate strategy updates, and any number of real estate solutions.
Text | Ken Gerber, Natasha Bruwer, and Wynand van Jaarsveld
Photography | Andrey Popov
Ken Gerber is COO, Natasha Bruwer is Managing Director for Occupier Services, and Wynand van Jaarsveld is Director of Data & Finance for Occupier Services at Cushman & Wakefield | BROLL. For more information, go to cwbroll.com.
Making the best decision when considering a job change means taking a number of factors into account.
If you’ve ever had the impulse to quit your job on the spot and move on to something new, you’re not alone. People have been doing this for decades, but the difference today is that they are no longer just thinking about swapping the familiar for the unknown, they are actually doing it – in droves.
Some claim it’s learnings from the pandemic; others believe it’s a newfound energy for putting your passions and personal growth first. Whatever it may be, people young and old are choosing to leave their tried and tested careers for something else – and many are leaving without even knowing what their next step will be. No matter the reason, transitioning from a familiar path to one that is entirely new can be intimidating. It is also by no means a straightforward decision and requires careful planning and thinking to get right.
Transitions of this kind aren’t just about doing something different. A change of career often involves a full lifestyle change. The new direction could see you earning less money initially, working different hours, and dealing with a completely different workforce. However, as long as career transitions are approached with intention, clarity, and a willingness to work hard, they can be everything you hoped for and more.
See perspective
Everyone has good and bad weeks at work. The business world is filled with ups and downs that can often leave you dissatisfied and irritable. But there is a difference between a couple of bad weeks or months at the office and the constant feeling of unfulfillment, with every workday leaving you with a feeling of dread.
Most people who decide to make a career transition say that the feelings and want for change are unmistakable and cannot be confused with a not-so-great period at work. Generally, people who seek a drastic change have a hunger for growth, a thirst for a new challenge, are seeking a better work-life balance, or have come to the conclusion that they entered their current industry or job for the wrong reasons.
Whether your career decision may have been imposed on you or if you ended up taking a job that was great for paying the bills way back when, you’ll know when it’s time to stop and move on.
You may already have a vague idea of what your next step could be, or you may not. Either way, you shouldn’t let the fear of the unknown derail your plans. A great place to start is by reflecting on your values, strengths, weaknesses, and interests. Where do your passions lie? What makes you tick? Is there something you’ve always wanted to do?
Once you’ve figured out your new direction, it’s important to start considering how this could fit into new roles and industries. Research is your best friend here. Take time to explore your options, look into potential new careers, make an effort to network with professionals in the fields that interest you, and get your reading hours in to fully understand what your transition may entail.
If inspiration is thin at first, get informed and find out exactly what is happening within the job
market in your area. See if any of the needs or trends align with your interests, goals, or work-life balance plan. But be sure to consider a long-term job outlook when you are doing your research. After such a big leap, you want to make sure you’re making the right choice and remove the eventuality of having to make another big move soon after.
Know yourself
Once you’ve settled on the new path you’d like to follow, it is important that you look at how it could fit within your current skill set. Thereafter, you’d need to look at the additional skills you may need and figure out a plan on how to bridge that gap.
A great place to start is to look at the latest trends and competencies that recruiters are looking for in the new area you’d like to join. You can also look at job descriptions from various employers and touch base with recruitment agencies to discuss things like transferable skills, which can include writing ability, leadership qualities, emotional intelligence, and even technical skills like proficiency in Excel or InDesign.
And if you find that your new direction will require you to develop more job-specific hard skills, like proficiency in a range of software programs for example, it is crucial to consider the value of certifications, online courses, and the like. However, it is advisable that you complete at least one of these before you apply for your new role, to avoid any kind of disappointment.
Text | Caroline Kilbey
Photography | metamorworks
Caroline Kilbey is Head of Strategic Relations at Strider Digital. For more information, go to striderdigital.co.za.
Chai flavours lift easy-to-make creations.
MASALA CHAI FALOODA
Ingredients
Method
Credit | Reezwanah Seedat (@treetz_by_reez)
MASALA-INFUSED CUSTARD
Ingredients
Method
Credit | Shahistah Khan (@mykitchenza)
For more information, go to joekels.co.za.
What are we wearing and how sad does that make those around us?
A recent article in the Huffington Post decried the dress sense of Americans abroad. The Japanese commentator had little understanding as to why many women would tour his country in yoga gear even though it was clear they had no intention of visiting a studio. Or getting close to a mat. American men all looked the same in chinos, a golf shirt, a New York Yankees cap, and sneakers. Either that or in long baggy shorts that hadn’t been fashionable since… ever.
It’s not just Americans. South Africans are hardly Parisian in their style, and whereas our larger men might wear Jeep on their beer-barrelled chests, our women also have a penchant for gym clothes.
Style is also community-specific, which is why it’s thankfully only in the Johannesburg Jewish community that one is likely to bear witness to the ugliness known as ‘nappy pants’. Women claim to love them and will even compliment others on theirs. Whether this comes from a deep-rooted desire to eliminate the competition or genuine confusion isn’t clear. But what’s clear is that in the history of this unsightly trend, I will stake my reputation on the fact that no man has ever considered them to be flattering. And if they say that they are, they either live in perpetual fear or are bold-faced liars. Never to be trusted.
Because nothing good has ever come from ‘nappy pants’.
No one should be travelling through an airport in anything that looks like pyjamas. Or gym clothes. Because, as fleecy as it might feel, it looks ridiculous. And passport control and customs aren’t slumber party venues. It might be worth noting that the one-hour-and-50-minute trip from Johannesburg to Cape Town doesn’t require emergency comfort wear, and that most of us can manage that experience dressed as adults.
Blame the COVID-19 pandemic and remote working. Blame the heat or the cold or influencers. Blame your friends, who said that the Jeep T-shirt is cool (it’s not). But, at the end of the day, how we present ourselves counts. It governs how people relate to us and how they perceive us. Particularly true of first impressions that form a lasting impression that are enormously difficult to shift.
This shouldn’t be confusing. In case it is, perhaps remember the following: gym clothes are for gym. Pyjamas are for bed. And ‘nappy pants’, much like Crocs, are for the dustbin. Not for the indigent and the homeless. Not for those less fortunate. Because, considering their experience, they have already suffered enough.
Text | Howard Feldman
Photography | ViDI Studio
Follow Howard Feldman on X: @HowardFeldman
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