Feel safe when you fly Airlink during the current COVID travel restrictions, it’s easier than you think – follow these simple steps.
PARKING & DROPPING OFF
You may park your vehicle or drop off/pick up in the parking facilities. You are also required to enter the terminal through the parking facilities. Note: only passengers may enter the terminal.
Please arrive two hours before your flight
to complete the formalities and to ensure
that you are not rushed.
ENTERING THE TERMINAL
Show your Travel Permit and Health Declaration forms to the security and Port Health officials.
Port Health will perform a temperature scan.
Social distancing must be adhered to inside the terminal. Floor stickers will indicate distancing and perspex screens have been installed at check-in and ticketing counters.
Check-in counters or self check-in
facilities. You may proceed to the Airlink
check-in counters if you have not already
checked in for your flight online
(www.flyairlink.com). If you have checked
in online and have checked baggage,
proceed to the bag drop-off counter. You
may also use the self check-in kiosk and
the bag drop counter.
PROCEED TO THE SECURITY CHECK POINT
Customers are required to self-scan their boarding pass or mobile device to clear through security.
BOARDING & ON THE AIRCRAFT
The boarding procedure will be managed by an Airlink staff member.
From an Air Bridge –
Passengers seated at windows will board first, followed by aisle-seated passengers.
Bussing – Passengers seated at windows will board first, followed by aisle-seated passengers.
ON THE AIRCRAFT FOR YOUR COMFORT AND SAFETY
Aircraft interior items such as seats, windows, armrests, tray table will have been wiped down and sanitized between flights.
You will be hand sanitized when you step on board.
The toilet area is wiped down during the flight so please be patient when having to use the toilet. Each passenger is given hand sanitizer after using the toilet.
Our flight attendants will make an announcement for passengers to disembark one row at a time from the front to back. We request your cooperation and patience as this is for your own safety.